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Ivan35712624m8i0
Participant
February 27, 2024
Answered

Photoshop hangs

  • February 27, 2024
  • 3 replies
  • 430 views

After assembling a new computer, photoshop started taking a long time to load some operations. Here are the specs of the new computer: ryzen 7 5700x, 16gb of RAM, rtx 4060. On the old one everything worked well despite the fact that it was worse. Other programs from Adobe work fine. I also heard that photoshop has problems because of multi-core processors from ryzen. Please help as it's not the first day I'm trying to find a solution

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    Correct answer Trevor.Dennis

    Have a look through the Puget Systems tests of systems for Photoshop, and see if they have said anything about AMD hardware.

     

    Otherwise, keep a close eye on the splash screen while loading Photoshop.  It shows what is happening like loading fonts, presets etc. and if it hangs at a particular moment, that might give you are clue as to what is happening.

     

    Do you have any third party plugins installed?  If yes, hold dow the Shift key when launching Photoshop, which forces those plugins not to be loaded.  

     

    3 replies

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    February 27, 2024

    https://www.pugetsystems.com/labs/articles/adobe-photoshop-12th-gen-intel-core-vs-amd-ryzen-5000-series-2245/#Photoshop_Performance_Analysis

     

    I'm not geting a lot of hits for Photoshop with your hardware, so it might not be unfixable.

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity ExpertCorrect answer
    Community Expert
    February 27, 2024

    Have a look through the Puget Systems tests of systems for Photoshop, and see if they have said anything about AMD hardware.

     

    Otherwise, keep a close eye on the splash screen while loading Photoshop.  It shows what is happening like loading fonts, presets etc. and if it hangs at a particular moment, that might give you are clue as to what is happening.

     

    Do you have any third party plugins installed?  If yes, hold dow the Shift key when launching Photoshop, which forces those plugins not to be loaded.  

     

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    February 27, 2024

    "I also heard that photoshop has problems because of multi-core processors from ryzen."

     

    I cannot confirm this, as I have been using Ryzen processors for a couple of years. In fact, almost every image and video editor in my inner circle uses Ryzen processors without any problems. 

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