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Participant
December 13, 2024
Question

Photoshop Incompatible with my PC

  • December 13, 2024
  • 2 replies
  • 341 views

For some reason, even though I updated all my drivers photoshop still tells me that my PC's system is incompatible. I'll just copy things about it to see if you can help me spot something that I couldn't that I was missing. Let me know if I should share any more specs to help:

Processor AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
Installed RAM 16.0 GB
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Pro
Version 23H2
Installed on ‎2/‎25/‎2023
OS build 22631.4460
Experience Windows Feature Experience Pack 1000.22700.1047.0

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2 replies

Participant
December 20, 2024

Ryzen 5 5600x does not have an integrated gpu, so you will need a dedicated gpu if you want to use Adobe CC apps. I have a Ryzen 5 5600x build with a dedicated gtx1650 4g dedicated gpu and runs all Adobe apps flawlessly. You can also opt to replace your processor with either a Ryzen 5 5600g or Ryzen 7 5700g. Both have igpus that can run Adobe apps but not as smooth as having a dedicated video card. 

D Fosse
Community Expert
Community Expert
December 13, 2024

Are you using Opera? Use Firefox or Edge instead. Opera reports the wrong OS to Adobe.