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Participant
August 5, 2026
Question

photoshop is frozen and not responding after updating to Photoshop V27.9.1 . i have restarted the computer checked current updates etc. Bridge and lightroom work., it is only photoshop. Can anyone assist please

  • August 5, 2026
  • 2 replies
  • 23 views

Images are opened for editing directly from bridge. then editied in Photoshop. Once a an image is open in Photoshop, the application freezes . There is no notice that it is not responding.

    2 replies

    Participant
    August 6, 2026

    Thank you. I will give it a go.

    Trevor.Dennis
    Community Expert
    Community Expert
    August 6, 2026

    Uninstall Photoshop.

    Use the Cleaner tool

    Prepare to run Creative Cloud Cleaner tool | Creative Cloud

    Reinstall Photoshop.

     

    Let us know if that fixes it.