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eh323232
eh323232
Participant
February 18, 2020
Question

Photoshop is killing my computer. No other issues with any software. Please help. :)

  • February 18, 2020
  • 4 replies
  • 955 views

Hey guys,
I am hoping this is something really stupid.  
I have an Alienware R5 with tons and tons of ram, and a 49" Samsung CHG90 curved ultrawide.
I don't think the monitor has anything to do with this, because it had the same problem prior.
Photoshop runs terribly on this massively powerful VR machine.  I play the wildest memory and graphical intensive games, and it has 0 issues whatsoever. As soon as I start photoshop, it turns into mollasses.  Hanging, text cursor sticking, or doing nothing at all, menus loading slow. Pretty much everything has a massive lag in it.
Anyone have any ideas why this is happening? Its driving me NUTS!
Thanks in advance, as always!
E

This topic has been closed for replies.

4 replies

F
fratel5641513
Participant
February 8, 2022

I just kill all Adobe apps! Now I have another machine

 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 19, 2020

From Preferences, how big is your scratch disk and how much RAM are you allocating to PS?

Go to Edit Preferences > Performance and disable Graphics processor.

 

Nancy O'Shea— Product User & Community Expert
davescm
Community Expert
davescmCommunity Expert
Community Expert
February 18, 2020

Without any proper system info , no-one can really help you. Statements like "tons and tons of ram" are pretty meaningless.

In Photoshop, please go to Help > System info and press copy. Then paste the info here.

 

Dave

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 18, 2020

    Hi Eric,

    Sorry to hear about the performance issues with Photoshop, could you please let us know the version of Photoshop and the operating system you're working with?

    Also, please try optimizing Photoshop're performance and let us know if it helps: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

     

    Regards,
    Sahil

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