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Participant
May 12, 2025
Question

photoshop is not genuine problem

  • May 12, 2025
  • 4 replies
  • 792 views

sir i have facing the same  problem about photoshop is not genuine. and whenever i click on the massage

it goes to the following link

https://www.adobe.com/in/genuine/ic-ses-lp.html?promoid=4JW797M6&mv=other&gid=IC_7GDXEIT7NN&gtoken=06b52bee-90fe-4716-a9f7-1338eba8e702&sdid=695P7FL7&cohortid=CC&gcsrc=IC&gcprog=B2C&gcprogcat=NG&gcpagetype=NC&umi=u014b81ea65000bcda29821b4a6d1e6c81b2e914378e0a3d9905aaa80d5b96533e6&web=1

please fix my problem. this is 2nd time i have complaing to you.

4 replies

D Fosse
Community Expert
Community Expert
May 17, 2025

Oh, yes, GeForce 210. I didn't see that. That certainly won't work.

 

Still, very odd that this should trigger a non-genuine alert.

Per Berntsen
Community Expert
Community Expert
May 16, 2025

The Nvidia GeForce 210 is listed in the system info. It was launched in 2009, and does not meet the Photoshop system requirements. It only has 1 GB RAM (at least 1.5 GB required), and supports DirectX feature level 11 (level 12 required).

I'm not sure how this could cause the not genuine alert, I would expect a message about the GPU not being compatible.

D Fosse
Community Expert
Community Expert
May 16, 2025

@visp87340451 

What's really odd in your system info is that Photoshop doesn't see any installed graphics processor at all. There must be lots of functions in Photoshop that don't work.

 

Try to do a complete reset of Photoshop Preferences. Locate this folder in your user account and move it to the desktop. A new one will be rebuilt when Photoshop starts. This restores Photoshop to out-of-the-box clean factory state.

(you may need to turn on visibility of hidden files in your OS)

Ged_Traynor
Community Expert
Community Expert
May 12, 2025

@visp87340451 can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

Participant
May 12, 2025
Adobe Photoshop Version: 26.2.0 20241207.r.140 bc85906 x64
Number of Launches: 1368
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.4317
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE
Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 14280 MB
Free memory: 6661 MB
Memory available to Photoshop: 10400 MB
Memory used by Photoshop: 51 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.4.0.31
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.6
Adobe Firefly: Please use any generative AI feature to view the latest
version.
OpenColorIO version: 2.4.0
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.39.0.9
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Enabled.
Precise Color Management for HDR Display: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 2
Font Preview: Small
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
isGPUAllowed: 0
GPUName: $$$/Prefs/Performance/UnknownGPUDeviceName=Unknown
GPU
GPUVendor: UNKNOWN
IsNativeGPUCapable: 0
IsOpenCLGPUCapable: 1
HasSufficientRAM: 0
GPU accessible RAM: 0 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: UNKNOWN
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1
Main Display
Display Type: SDR
Display Profile: sRGB IEC61966-2.1
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe
-baseTimeMS=8662660 -comment=Photoshop Version: Adobe Photoshop 26.2.0
20241207.r.140 bc85906 x64

[1 ms]
Start GetSnifferResult

[178 ms]
Start sniffer 2025-05-12 18:18:10
# Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 x64
C:\Program Files\Adobe\Adobe Photoshop 2025\sniffer.exe
-baseTimeMS=8662660 -comment=Photoshop Version: Adobe Photoshop 26.2.0
20241207.r.140 bc85906 x64

{101 ms}
Start platform native
# displays: 0

# devices: 0
End platform native
{128 ms}

{128 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: GeForce 210
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,073 MB
VRAM: 1,073 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.1 (OpenCL 1.1 CUDA 6.5.51)
Device version: 1.0 (OpenCL 1.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 0 GB / s
Compute score: 0
Device name string: GeForce 210
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{161 ms}

Exit code kExitNormal
End sniffer 2025-05-12 18:18:11
[kStatusNormal, kExitNormal]

[178 ms]
Finish RunAllAPIs

[185 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040986163667392482
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (CompositingDocumentTabUI): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2025\
Temporary file path: C:\Users\FRONTIER\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 173.9G, 94.2G free
H:\, 205.1G, 97.9G free
G:\, 75.0G, 38.6G free
E:\, 100.0M, 85.9M free
D:\, 48.8G, 34.6G free
F:\, 185.5G, 116.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2025\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
2025\Plug-ins\

Installed components:
ACE.dll ACE 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58

AdobeLinguistic.dll Adobe Linguistic Library 1d87f11
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/11/15-19:08:23 79.bd975a7 79.bd975a7
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.6336193 79.6336193
AdobeXMP.dll Adobe XMP Core 2024/11/11-19:08:46 79.a1cd12f
79.a1cd12f
AdobeXMPFiles.dll Adobe XMP Files 2024/11/11-19:08:46 79.a1cd12f
79.a1cd12f
AdobeXMPScript.dll Adobe XMP Script 2024/11/11-19:08:46 79.a1cd12f
79.a1cd12f
AGM.dll AGM 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/11/13-13:16:23 79.af94bee 79.af94bee
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 29.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
AXE8SharedExpat.dll AXE8SharedExpat 2024/05/17-16:39:40 79.c6ae425
79.c6ae425
AXEDOMCore.dll AXEDOMCore 2024/05/17-16:39:40 79.c6ae425 79.c6ae425
BIB.dll BIB 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
BIBUtils.dll BIBUtils 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
CoolType.dll CoolType 2024/11/15-19:08:23 79.c61e7a2 79.c61e7a2
CRClient.dll Adobe Crash Reporter Client DLL
16.7.0.202408221003_c7c60a5
DirectML.dll DirectML Redistributable Library
1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2025 25.1.0
dvaadameve.dll Adobe DVA 2025 25.1.0
dvaappsupport.dll Adobe DVA 2025 25.1.0
dvaaudiodevice.dll Adobe DVA 2025 25.1.0
dvaaudiotoolkit.dll Adobe DVA 2025 25.1.0
dvacore.dll Adobe DVA 2025 25.1.0
dvacrashhandler.dll Adobe DVA 2025 25.1.0
dvaeve.dll Adobe DVA 2025 25.1.0
dvaevefactory.dll Adobe DVA 2025 25.1.0
dvamarshal.dll Adobe DVA 2025 25.1.0
dvamediatypes.dll Adobe DVA 2025 25.1.0
dvametadata.dll Adobe DVA 2025 25.1.0
dvametadataapi.dll Adobe DVA 2025 25.1.0
dvametadataUI.dll Adobe DVA 2025 25.1.0
dvanet.dll Adobe DVA 2025 25.1.0
dvaplayer.dll Adobe DVA 2025 25.1.0
dvascripting.dll Adobe DVA 2025 25.1.0
dvastorage.dll Adobe DVA 2025 25.1.0
dvatemporalxmp.dll Adobe DVA 2025 25.1.0
dvatransport.dll Adobe DVA 2025 25.1.0
dvaui.dll Adobe DVA 2025 25.1.0
dvavulcansupport.dll Adobe DVA 2025 25.1.0
dvaworkspace.dll Adobe DVA 2025 25.1.0
dynamic-torqnative.dll Unified Extensibility Platform
uxp-8.1.0-1-bcbb734
dynamiclink.dll Adobe DVA 2025 25.1.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv74.dll International Components for Unicode Build
14.0.1.04ee3a5
icuin74.dll International Components for Unicode Build
14.0.1.04ee3a5
icuuc74.dll International Components for Unicode Build
14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives.
Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/11/13-19:07:24 79.6111b85 79.6111b85
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.14
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libssl-3-x64.dll The OpenSSL Toolkit 3.0.14
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2025 25.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/11/08-19:06:18 79.9f6b795 79.9f6b795
onnxruntime.dll Microsoft® Windows® Operating System
1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2025 26.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
Standard Dll (64 bit) 12.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
12.0.0.14
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2025 26.2
PSViews.dll Adobe Photoshop 2025 26.2
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
SVGRE.dll SVGRE 79.5bf4e2c 79.5bf4e2c
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
Unified Extensibility Platform uxp-8.1.0-1-bcbb734
UPIC 2.6.0


Required plugins:

Accented Edges 26.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 26.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 26.2 - from the file “Filter Gallery.8bf”
Average 26.2 - from the file “Average.8bf”
Bas Relief 26.2 - from the file “Filter Gallery.8bf”
BMP 26.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 17.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 17.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 26.2 - from the file “Filter Gallery.8bf”
Charcoal 26.2 - from the file “Filter Gallery.8bf”
Chrome 26.2 - from the file “Filter Gallery.8bf”
Cineon 26.2 - from the file “Cineon.8bi”
Clouds 26.2 - from the file “Clouds.8bf”
Color Halftone 26.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 26.2 - from the file “Filter Gallery.8bf”
Conté Crayon 26.2 - from the file “Filter Gallery.8bf”
Craquelure 26.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 26.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 26.2 - from the file “Standard
MultiPlugin.8bf”
Crosshatch 26.2 - from the file “Filter Gallery.8bf”
Crystallize 26.2 - from the file “Standard MultiPlugin.8bf”
Cutout 26.2 - from the file “Filter Gallery.8bf”
Dark Strokes 26.2 - from the file “Filter Gallery.8bf”
De-Interlace 26.2 - from the file “Standard MultiPlugin.8bf”
Dicom 26.2 - from the file “Dicom.8bi”
Difference Clouds 26.2 - from the file “Clouds.8bf”
Diffuse Glow 26.2 - from the file “Filter Gallery.8bf”
Displace 26.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 26.2 - from the file “Filter Gallery.8bf”
Entropy 26.2 - from the file “statistics.8ba”
Export Color Lookup Tables 26.2 - from the file “Export3DLUT.8be”
Extrude 26.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 26.2 - from the file “FastCore.8bx”
Fibers 26.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 26.2 - from the file “Filter Gallery.8bf”
Filter Gallery 26.2 - from the file “Filter Gallery.8bf”
Fresco 26.2 - from the file “Filter Gallery.8bf”
Glass 26.2 - from the file “Filter Gallery.8bf”
Glowing Edges 26.2 - from the file “Filter Gallery.8bf”
Grain 26.2 - from the file “Filter Gallery.8bf”
Graphic Pen 26.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 26.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 26.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 26.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 26.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 26.2 - from the file “Standard MultiPlugin.8bf”
Imagenomic Plug-in Console 2 2.5.0.0 - from the file
“ImagenomicPluginConsole2.8li”
Ink Outlines 26.2 - from the file “Filter Gallery.8bf”
JPEG 2000 26.2 - from the file “JPEG2000.8bi”
Kurtosis 26.2 - from the file “statistics.8ba”
Lens Blur 26.2 - from the file “Lens Blur.8bf”
Lens Correction 26.2 - from the file “Lens Correction.8bf”
Lens Flare 26.2 - from the file “Standard MultiPlugin.8bf”
Liquify 26.2 - from the file “Liquify.8bf”
Matlab Operation 26.2 - from the file “ChannelPort.8bf”
Maximum 26.2 - from the file “statistics.8ba”
Mean 26.2 - from the file “statistics.8ba”
Measurement Core 26.2 - from the file “MeasurementCore.8me”
Median 26.2 - from the file “statistics.8ba”
Mezzotint 26.2 - from the file “Standard MultiPlugin.8bf”
Minimum 26.2 - from the file “statistics.8ba”
MMXCore Routines 26.2 - from the file “MMXCore.8bx”
Mosaic Tiles 26.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 26.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 26.2 - from the file “Filter Gallery.8bf”
Note Paper 26.2 - from the file “Filter Gallery.8bf”
NTSC Colors 26.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 26.2 - from the file “Filter Gallery.8bf”
OpenEXR 26.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 26.2 - from the file “Filter Gallery.8bf”
Palette Knife 26.2 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 26.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 26.2 - from the file “Standard MultiPlugin.8bf”
PCX 26.2 - from the file “PCX.8bi”
Photocopy 26.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 26.2 - from the file “ChannelPort.8bf”
Pinch 26.2 - from the file “Standard MultiPlugin.8bf”
Pixar 26.2 - from the file “Pixar.8bi”
Plaster 26.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 26.2 - from the file “Filter Gallery.8bf”
Pointillize 26.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 26.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 26.2 - from the file “PBM.8bi”
Portraiture 4 4.5.0.1 - from the file “Portraiture4.8bf”
Poster Edges 26.2 - from the file “Filter Gallery.8bf”
Radial Blur 26.2 - from the file “Standard MultiPlugin.8bf”
Radiance 26.2 - from the file “Radiance.8bi”
Range 26.2 - from the file “statistics.8ba”
Render Color Lookup Grid 26.2 - from the file “Export3DLUT.8be”
Reticulation 26.2 - from the file “Filter Gallery.8bf”
Ripple 26.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 26.2 - from the file “Filter Gallery.8bf”
Save for Web 26.2 - from the file “Save for Web.8be”
ScriptingSupport 26.2 - from the file “ScriptingSupport.8li”
Shear 26.2 - from the file “Standard MultiPlugin.8bf”
Skewness 26.2 - from the file “statistics.8ba”
Smart Blur 26.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 26.2 - from the file “Filter Gallery.8bf”
Solarize 26.2 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 26.2 - from the file “Filter Gallery.8bf”
Spherize 26.2 - from the file “Standard MultiPlugin.8bf”
Sponge 26.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 26.2 - from the file “Filter Gallery.8bf”
Stained Glass 26.2 - from the file “Filter Gallery.8bf”
Stamp 26.2 - from the file “Filter Gallery.8bf”
Standard Deviation 26.2 - from the file “statistics.8ba”
Substance 3D Viewer NO VERSION - from the file
“Substance3DViewerForPs.8bi”
Sumi-e 26.2 - from the file “Filter Gallery.8bf”
Summation 26.2 - from the file “statistics.8ba”
Targa 26.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 26.2 - from the file “Filter Gallery.8bf”
Tiles 26.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 26.2 - from the file “Filter Gallery.8bf”
Twirl 26.2 - from the file “Standard MultiPlugin.8bf”
Underpainting 26.2 - from the file “Filter Gallery.8bf”
Vanishing Point 26.2 - from the file “VanishingPoint.8bf”
Variance 26.2 - from the file “statistics.8ba”
Water Paper 26.2 - from the file “Filter Gallery.8bf”
Watercolor 26.2 - from the file “Filter Gallery.8bf”
Wave 26.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 26.2 - from the file “WIASupport.8li”
Wind 26.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 26.2 - from the file “WBMP.8bi”
ZigZag 26.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 9.9.9.9 - from the file "Required Folder"
CmdN: 1.21.3
UAB: 2.18.0-8
Loaded at: 248 ms - launch time impact: 26 ms
ccx-timeline (Loaded) 3.1.12.0 - from the file "Required Folder"
Loaded at: 2159643 ms - launch time impact: 0 ms
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required
Folder"
Loaded at: 11684 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
Loaded at: 11243 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.10.74.0 - from the file "C:\Program
Files\Common
Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_10_74\"
CAPTURE: 2.0.41 STOCK: 4.2.6
In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
Loaded at: 11684 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 1.0.0.0 - from the file "Required Folder"
Loaded at: 2160476 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required
Folder"
Loaded at: 11685 ms - launch time impact: 1 ms
Photoshop UXP Export-As (Prepared) 5.11.2.0 - from the file "Required
Folder"
Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required
Folder"
Loaded at: 11686 ms - launch time impact: 1 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file
"Required Folder"
Share Panel (Prepared) 1.0.7.0 - from the file "Required Folder"
Plugins Panel (Loaded) 1.6.9.0 - from the file "Required Folder"
Loaded at: 2159640 ms - launch time impact: 0 ms
Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the
file "C:\Program Files\Common Files\Adobe/UXP/Extensions\
com.adobe.substance-3d.viewer.ps\"
IC popup message (Loaded) 1.0.0.0
Loaded at: 10835 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 10836 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2409.109.1.2 - from the file "Required Folder"
Loaded at: 11688 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder"
Scan time: 0 ms - entries: 34

Extensions: NONE

Installed TWAIN devices: NONE
nikunj.m
Legend
May 12, 2025

Hi, thanks for posting your System info! I checked the email ID with which you've signed in to the Community, and I do see an active subscription. 

Quit Photoshop, then launch the Creative Cloud Desktop app and sign out. Restart your computer and sign back in. Also, update Photoshop to the latest version through the Creative Cloud app before relaunching it.

 

Let us know how it goes! 
Thanks,
Nikunj