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morganm46339060
Known Participant
October 28, 2024
Question

Photoshop is unable to find the JavaScript plug-in

  • October 28, 2024
  • 4 replies
  • 3542 views

Using PS 2025 and playing with the new features. When I try to use generative expand, I get this error:

 

"Could not complete your request because Photoshop was unable to find the JavaScript plug-in."

 

Seems a bit messed that PS can't complete a new feature task. Has anyone else come across this or know how to fix it? 

This topic has been closed for replies.

4 replies

rpandita
Community Manager
rpanditaCommunity Manager
Community Manager
November 21, 2024

PS 26.1 is now live and should be available, which has a fix for this Bug.

 

Note -  Please note that to use Asset Link , you need to launch Photoshop in the Rosetta mode.

 

Regards

Rohit Pandita

 

rpandita
Community Manager
rpanditaCommunity Manager
Community Manager
November 15, 2024

Hello Everyone, 

First of all please accept our sincere apologies for the troubles you are having, secondly 

  1. Open PS in Rosetta for the AEM plugin to work.
  2. This is a bug in versions 25.12 and 26.0
  3. We are working on a new update to address the issue, unfortunately, I can't share the release date, but this will soon be addressed.
  4. As a workaround, install an older version say, 25.9.1

    Regards
    Rohit Pandita
S
ShannyBeau
Participant
November 15, 2024

Older version of PS??

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
October 29, 2024

Leave Open using Rosetta unchecked and reset the Photoshop preferences and see if that solves the issue.

https://helpx.adobe.com/photoshop/using/preferences.html

 

 

    martym
    martym
    Participant
    November 5, 2024

    Opening using Rosetta is when the issue happens for me. The trouble is, I need to open using Rosetta to use a legacy extension.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 5, 2024

    martym,

     

    Because of a bug in Photoshop 2025 (ps ver 26.0), if you switch between Rossetta and Native you'll have to reset the Photoshop preferences everytime you do.

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      October 29, 2024

      Is Photoshop 2025 running under Rosetta?

       

      You can check by going to Applications/Adobe Photoshop 2025

      right clicking on the Adobe Photoshop 2025.app

      then clicking Get Info and see if Open using Rosetta is checked.

       

      If it is, uncheck it, then try the Generative Expand.

       

      M
      morganm46339060Author
      Known Participant
      October 29, 2024

      I was opening it with Rosetta to use a plugin. I was going that because I was getting that same error if I didn't. But I've got back to having it open normally and am getting that error.

      W
      warm_body4867
      Participant
      November 3, 2024

      Hello, did you find this out? I am running into the same issue. 

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