Photoshop is unusable after updating to MAC OS TAHOE

Forum|Forum|4 months ago
April 9, 2026
31 replies
1899 views

Hi everyone, I am currently in a panic. I need photoshop for work almost every day and after updating my Mac Studio 2023 Apple M2 Max to TAHOE 26.4 (I wasn't running Tahoe before this) I cannot run ANY version of photoshop.

It runs sort of in the background but I can't see or access the interface, and when I open a file it seems to be there but again I cannot see the interface at all. I’ve been able to run other Adobe apps without a problem but not photoshop. My computer has 64 GB of RAM and 130GB of storage available. I’ve searched over and over again and I cannot find a solution and I am getting very desperate about this.

I also ran ETRE CHECK and it doesn't report any issues.

Thanks in advance for any help. I’ve been trying to solve this for hours.

Correct answer Anshul_Saini

Hi @sunshineDev,

Thanks for the detailed updates here. If you want to keep investigating the original user:

• Check for third-party utilities (menu bar apps, input managers, security tools) and disable them
• Test after a clean login with all startup items disabled
• Ensure Photoshop has Full Disk Access in the macOS Privacy settings.

Along with the earlier suggestions, please try the following targeted steps:

• Delete UXP cache (this can affect UI rendering and panels)

Macintosh HD/Library/Application Support/Adobe/UXP
~/Library/Application Support/Adobe/UXP

• Force Photoshop to run via Rosetta (for testing)

Go to Applications > Adobe Photoshop 2026
Right-click Adobe Photoshop 2026.app > Get Info
Enable “Open using Rosetta”
Relaunch Photoshop and check behavior

Appreciate your patience on this. Let me know how these steps go.

Best regards,
Anshul Saini

Show previous replies

Trevor.Dennis

Community Expert

I have a M2 MacBook pro running 26.3 no problems. I’ll try updating to 26.4 to see if it makes a difference.

sunshineDevAuthor

Participating Frequently

Thank you for looking. I’ve seen many say the same thing. I don’t understand. I also don’t understand how Illustrator and Premiere are working but Photoshop isn’t. I’ve tried downgrading to older versions PS and nothing. And the only way to close Photoshop is by force quitting. If I can’t find a solution I’ll have to resort to drastic measures and downgrade the OS. 😓

A

AxelMatt

Community Expert

@sunshineDev Just an idea. (I’m on Windows).

Do you have tried to restore the Photoshop preferences to the default settings?

https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

Remember to back up your settings before doing the preference reset

https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Manually removing the preferences files is the most complete method for restoring Photoshop to its default state.

If this doesn’t help you can try a manuallyreset of all settings.This method ensures all preferences and any user presets which may be causing a problem are not loaded.

Please follow the steps below:

Quit Photoshop.
Navigate to the preferences folder of Photoshop.
MacOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Note: This folder is hidden by default. To access files in the hidden user Library folder see the appropriate links below.
MacOS: How to access hidden user library files.
Move the entire Adobe Photoshop [Version] Settings folder to a safe place on your drive for a back-up of your settings. Then delete this folder.
Open Photoshop.

Photoshop creates automatically the appropriate settings folder with the default values.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI

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