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Burak31859914a98j
Participant
January 14, 2024
Answered

photoshop keeps resetting itself

  • January 14, 2024
  • 16 replies
  • 627 views

Photoshop always keep resetting itself. I don't change anything but it keeps changing my setting and preferences and clears my home page. why do we have to pay to buy an original one if there are lots of problems like that. i used cracked ones a few years ago and surely they were much more better than this disgusting bugs and problems. It takes a lot of time to make it work and it's wasting my time.

    This topic has been closed for replies.
    Correct answer Pixel Ninja

    All my problems disappeared when I deleted my microsoft account (user) and added a new one without Polish characters (Latin Extended).

    16 replies

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    Derek Cross
    Community Expert
    Derek CrossCommunity Expert
    Community Expert
    January 15, 2024

    I think you may have a different issue, but I thought it worth seeing if these two solutions might help.

    https://www.solveyourtech.com/how-to-turn-off-the-tutorial-pop-ups-when-hovering-in-photoshop-cc/

    https://www.makeuseof.com/photoshop-how-to-disable-start-screen/

     

    Pixel Ninja
    Pixel Ninja
    Participating Frequently
    January 15, 2024

    I have exactly the same problem with Ai and Ps. Every time I open Ps a tutorial appears, just as if I opened the program for the first time after the update.

    SSD drive - Free space: 700GB
    Ram 32GB - Free 28GB

     

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      Burak31859914a98jAuthor
      Participant
      January 15, 2024

      I have 2TB ssd and 1TB of it is spare. 

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      January 14, 2024

      How much of your 1TB is spare?

      B
      Burak31859914a98jAuthor
      Participant
      January 14, 2024

      Hi Derek
      I have 1TB spare hard disk and 32GB RAM
      I use the latest version of Photoshop on Windows 10.
      I don't think this problem is about my system because I use another one at the job and that one also does some random resetting and bug problems. I resetted preferences a lot of time as shown for a solution for another problems but it makes me crazy lately. So for me the problem is the Photoshop and its updates. 

      Derek Cross
      Community Expert
      Derek CrossCommunity Expert
      Community Expert
      January 14, 2024

      Hi Burak - welcome to this friendly forum!

      It's probably not the application that has an issue but your system.

      Which version of Photoshop and OS?
      How much RAM and spare hard disk capacity do you have?

      Have you tried resetting the Photoshop preferences back to the factory defaults?

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