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Aello
Aello
Participant
April 27, 2020
Answered

Photoshop lag when managing layers

  • April 27, 2020
  • 1 reply
  • 1260 views

Hello everyone, 

I recently updated my pc to 

Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: X570 AORUS ELITE
BIOS: F12f
Processor: AMD Ryzen 7 3700X 8-Core Processor
Memory: 16384MB RAM 

Video: EVGA 1060 GTX

Coming from a similar setting running under intel i5 6600. 
I have reinstalled photoshop correctly but now I get an annoying lag every often when managing my layer setup, as: 
- when moving a layer above or under others. 
- when creating a folder. 
- when moving a layer inside or outside a folder. 

- when expanding or contracting a folder.
Photoshop hangs (no response from any button press, only mouse moving is available) with the hand_pointy_finger cursor (the one you get when hovering over the layers section) stuck wherever I hover the mouse to. I can still alt tab and do everything else on windows but photoshop remains hanged for 10-15 seconds before processing the requested layer organisation change. 
Any solution? This thing really slows up my worflow and it's getting ubearable. 

    Correct answer MarshallPeterman

    I think this is solved by doing a fix I found for other photoshop errors when using a wacom tablet. It has something to do with windows ink, i'm not sure exactly why, but you can find a fix here:

    https://www.youtube.com/watch?v=7nL10xGIA_s

    this disables windows ink, has you create a txt file to ensure you have pressure sensitivity enabled. It seems unrelated at first, but resolved my selecting layers lag issue with photoshop as well. I hope it helps!

    1 reply

    endeskai
    endeskai
    Participant
    April 27, 2020

    me too.. please adobe fix this as soon as possible

      c.pfaffenbichler
      Community Expert
      c.pfaffenbichlerCommunity Expert
      Community Expert
      April 27, 2020

      This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

       

      Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

      What have you done for trouble-shooting so far? 

      Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

      https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

      https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

        Aello
        AelloAuthor
        Participant
        April 27, 2020

        Hello, 

        I tried uninstalling and reinstalling, I tried turning on/off graphic processor usage and also tried the "use previous engine" (or similar: last tick under performance preferences) thing, none of this worked.

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