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A
ALONSo33455308r8rb
Participant
November 7, 2023
Question

Photoshop last version crash when opening a file or whatever

  • November 7, 2023
  • 2 replies
  • 146 views

Hello all, I have a big problem with my photoshop app (25.1 and Windows 11). In fact, when i open my app, everything going well but as i do an action like opening or creating, my photoshop crash in any case. I already tried common solves like temp cache or disable GPU optimization.

Can someone help me, I don't understand that bug.

Sorry for my english, I'm not fluent in this language, thanks to all kind of support !

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    2 replies

    A
    ALONSo33455308r8rbAuthor
    Participant
    November 8, 2023

    Hello thank you for your reply, I solved my problem by running the adobe suite applications as administrator.

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      November 7, 2023

      Hi @ALONSo33455308r8rb Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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