Photoshop Missing

Question

Good day. I paid photosh for a year on 10/20/23. this account, I can provide a statement from the bank that made the payment. Unfortunately, photoshop does not work for me in invoices and combinations, my purchased product is missing. Please, help

[Subject renamed — was "PS"]

[Subject renamed — was "PS"]

jane-e · Answer

@Олександр33559126bdqy

What do you mean by "[Photoshop] is missing"?

What do you mean by "Photoshop does not work for me in invoices and combinations"?

Did you install Photoshop using the instructions here?
https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html
Does Photoshop appear in your Creative Cloud application?
Did you get errors when installing? What were they?
Does your computer meet or exceed the recommended system requirements (including those for your GPU)?
https://helpx.adobe.com/photoshop/system-requirements.html

Please clarify your issue and provide screenshots so we can better assist.

Jane

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