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Participant
October 16, 2024
Question

Photoshop Missing

  • October 16, 2024
  • 2 replies
  • 127 views

Hey! I had bought the creative cloud plan for my student account. It siad I would have it for a year before they would start charging me. I signed into my acoount to find that I did not have photoshop anymore and my creative cloud plan was gone. I dont know what to do, I need it for a school project. 

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2 replies

Peru Bob
Community Expert
Community Expert
October 16, 2024

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/adobecare

Legend
October 16, 2024

Log in to your account on the web and click the chat icon to contact Adobe for help.