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Participant
July 27, 2026
Question

Photoshop Mockup Error

  • July 27, 2026
  • 1 reply
  • 8 views

Hello everyone,

With the latest updates, the 3D objects in some mockup files aren’t working in the current versions. I was able to resolve this issue by using version 21. However, that option has been removed from CC. Does anyone know how I can get these mockup files to work?

Thank you

    1 reply

    c.pfaffenbichler
    Community Expert
    Community Expert
    July 27, 2026

    that option has been removed from CC. 

    Yes, 3D features have been removed from Photoshop. 

    So if you need them you have to stick with an obsolete Photoshop version (and make sure the computer hardware, OS etc. never exceed that version’s limitations) or switch to an alternative (Substance 3D possibly).