Skip to main content
E
Enea32821784k7sm
Participant
October 10, 2023
Question

Photoshop new version error

  • October 10, 2023
  • 1 reply
  • 149 views

Hello, 

I've just updated Photoshop version 25.0, but when I try to open a file it says "Impossible fix the error...ecc" and I can't do anything about it. I can't even close the program because the same error shows.

    This topic has been closed for replies.

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    October 10, 2023

    @Enea32821784k7sm can you post exactly what the error message says, you can close Photoshop from the task manager, once closed try manually resetting your Photoshop preferences
    https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
    Remember to backup your settings before doing the preference reset
    https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices