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Participant
April 18, 2025
Question

Photoshop Newest update

  • April 18, 2025
  • 2 replies
  • 183 views

I just installed newest update of PS on my Mac. The app will not open, much less open an image. I have uninstalle nd restarted. Nothing. Suggestions please?.....

2 replies

AxelMatt
Community Expert
Community Expert
April 18, 2025

Try to reset the preferences of Photoshop using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences.

See here:  https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

Please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
kglad
Community Expert
Community Expert
April 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Lucy 745Author
Participant
April 18, 2025

Sorry and thank you.

kglad
Community Expert
Community Expert
April 18, 2025

sure.