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chrisr35605503
chrisr35605503
Participant
October 20, 2025
Question

Photoshop Not Loading Properly

  • October 20, 2025
  • 5 replies
  • 125 views

Hi All,

 

In Short, Photoshop has been working great since last friday.. Now it doesnt want to load up unless i hold down the Control Key. It will load up and work like normal aside from trying to print anything and then just crashes.. It says I have no addons either so im very confused. 

I have uninstalled, reinstalled all the adobe suite apps and cloud. I have reinstalled graphic drivers.

I have also installed older versions to see if its a new version thats just doing it but all the same.

iightroom works just perfectly its literally just PS.

 

Im even tempted to reinstall windows as i am wondering if its a windows update that has caused this?

 

Any help is greatful 

Best Regards,

 

Chris.

 

    5 replies

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    October 21, 2025

    @chrisr35605503 have you tried resetting preferences? Hold ctrl+shift+alt when you launch it will ask if you want to reset. 

    Sometimes reisntalling does not replace prefs and if they are somehow corrupted, it could cause these issues. 

    The other thing is if you go to the PS exe and right-click choose "run as administrator" and see if it resolves. 

    chrisr35605503
    chrisr35605503Author
    Participant
    October 21, 2025

    Hi Kevin,

     

    Hope you are well mate. but i am stil lhaving the same problem even with "everything" supposedly back online. 

     

     

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      October 20, 2025

      @chrisr35605503 no this is recent as of overnight into today. 

      chrisr35605503
      chrisr35605503Author
      Participant
      October 20, 2025

      Thanks Kevin,

       

      I have read that there is a big outage affecting pretty much everything but this has been happening on my PC since friday?

       

      Best Regards,

       

      Chris

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        October 20, 2025

        there is a widespread AWS outage affecting Adobe services. It could be affecting any cloud connected plugins. See status.adobe.com for more information. 

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