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J
Jelenzen
Participant
September 30, 2013
Question

Photoshop not recognizing Pen Pressure

  • September 30, 2013
  • 22 replies
  • 87108 views

I'm using Photoshop CS6 64-bit with a Wacom Bamboo Pen tablet.  I've already tried fixing/resetting the tablet numerous times, and I've come to the conclusion that the problem is with Photoshop, not the tablet.  Important points of my problem

1. Whenever I completely reset my computer, photoshop recognizes the tablet and uses it correctly. The problem arises after I close my laptop or unplug the tablet.  When I try to use it again, it gives the triangle warning box that says pen sensitivity is not available without a pressure-sensitive tablet.

2. The tablet with Pen Pressure works in Manga Studio 100% of the time.  This is why I'm posting this in the Adobe Forums, not Wacom.

I've tried several fixes, I must have reinstalled different versions of my Tablet Driver 10 times at least, it always comes back to this same problem.  No matter what I do, it works for awhile, but when I put my laptop to sleep or unplug the tablet, photoshop no longer recognizes it.

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    22 replies

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    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    September 30, 2013

    Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

    P.M.B
    P.M.B
    Legend
    February 18, 2018

    Trevor.Dennis  wrote

    Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

    Just noticed this.  None of my brushes are showing a tapered line.  This started with latest version of photoshop.  Im using an XP pEn Artist 22.  Pressure works fine in testing. Works fine in Illustrator.  The pressure is working, just not in Photoshop.  Why is pen pressure in Photoshop such a nightmare?

    ~Gutterfish
    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    February 18, 2018

    Gutterfish  wrote

    Trevor.Dennis   wrote

    Are you seeing a tapered line in the Brush panel preview?   If not, then pen pressure won't do anything.  Easiest way to test is to select one of the brushes that install with the Wacom drivers. 

    Just noticed this.  None of my brushes are showing a tapered line.  This started with latest version of photoshop.  Im using an XP pEn Artist 22.  Pressure works fine in testing. Works fine in Illustrator.  The pressure is working, just not in Photoshop.  Why is pen pressure in Photoshop such a nightmare?

    The problem with the non-Wacom tablets is that none of us know how the drivers work, so I tend to redirect those users to large user groups of their hardware.  Amazon is good — there are 141 user reviews of your tablet on Amazon as I type this, and they all get emailed if you ask a question.  Deviant Art is another good source because of the very high membership.  Did you know that Deviant Art is one of the top 40 earning websites in the world, with an annual revenue of $10 million?

    Forum: XP-PEN 22HD Tablet? | DeviantArt

    So all we can do is ask what API your tablet uses?  I have gained the feeling that Windows Ink is working better with Windows 10 since CC 2018, but prior to that, WinTab seemed to be the better choice.  But with non Wacom tablets, I just don't know how you would implement that.  The link on the forum overview page looks to be helpful to all tablet users (Windows 8.1 and 10 have the same functionality regards tablets).  It tells you how to construct the text file and where it should be located.

    Tablet support for Photoshop on Windows 8

    If you fix your issue, please come back and tell us about it so we can help other folk going forward.

    Chris Cox
    Chris Cox
    Legend
    September 30, 2013

    Check to see if Wacom has updated drivers.  If that doesn't solve it, contact Wacom and work with them to figure out the issue on your system/drivers.

      J
      JelenzenAuthor
      Participant
      September 30, 2013

      The updated drivers don't change anything, and like I mentioned, the tablet is recognized in other programs, so it shouldnt be a driver problem.  It's photoshop specific

        Chris Cox
        Chris Cox
        Legend
        September 30, 2013

        It has to be a driver problem from your description.  Photoshop detects the availability of pressure based on the input from the driver.  You need to talk to Wacom.

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