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vikingd
Participating Frequently
July 14, 2026
Question

Photoshop not releasing a folder after a save-as

  • July 14, 2026
  • 7 replies
  • 62 views

Issue: Photoshop not releasing a folder after a save-as
Photoshop version: Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857  x64 (final, Release)
OS and version: Windows 11 Pro, 23H2, 22631.3007

Issue: steps to reproduce the behavior:
- Open any document
- do a Save-as
- close document

Expected result:
- Able to move containing colder after file closed

Actual result:
- Parent directory remains open
- Handle migrates between Photoshop.exe, node.exe, and Adobe Crash Processor
- Prevents moving completed job folders until Adobe eventually releases the handle
- Mostly releases the handle after next Save-as or Photoshop is closed unless Adobe Crash Processor takes the handle
- Killing Adobe Crash Processor sometimes moves the handle back to Photoshop

Extra info:
- Process Explorer and Handle64 confirm the handle is on the folder, not just the fine itself
- No third-party plug-ins required
- External NTFS 5400 RPM drive almost every time
- Occurs intermittently on internal M2 SSD
- No third-party plug-ins required
- Disabling plugins has no effect on the process
- External is also the scratch disk; however, changing this doesn't effect the result

My production workflow processes hundreds of image folders. After saving and closing a document, the completed folder is immediately moved to a 'done' folder. Photoshop's retained directory handle prevents this workflow.

    7 replies

    vikingd
    vikingdAuthor
    Participating Frequently
    July 15, 2026

    another interesting thing i just notied too is if i save-as but replace a file that’s already there it the handle is still with the previous folder and not that current one. 

    Anshul_Saini
    Community Manager
    Community Manager
    July 15, 2026

    Thanks for the additional testing. Could you please share:

    • Photoshop System Info (Help > System Info > Copy and paste it here).
    • A screen recording showing the Save As workflow along with Process Explorer/Handle64, if possible, so we can see when the folder handle changes ownership.
    • Can you also confirm whether this is reproducible only when using Save As > TIFF, or do you see the same behavior with other formats such as PSB or PS PDF?
    • Also, have you tried using File > Save a Copy instead of Save As when saving to TIFF? If so, does it exhibit the same folder handle behavior, or does the folder release normally after closing the document?

    I’ll share these details with the product team for further investigation.

    Best,
    Anshul Saini

    vikingd
    vikingdAuthor
    Participating Frequently
    July 16, 2026

    yes, save-as with other formats like psb does the same thing; however, doing the "save a copy" seems to not lock the folder. I'm able to move it after a "save a copy". I'm also unable to take screen captures with this work machine but handle and ProcessExplorer both verify node and photoshop keep the handle on the current folder; with node occasionally keeping one of them until stopped but it's inconsistent. 


    PROCESS:
    - open file
    - file -> save-as
    - close file

    this keeps the current folder handle with photoshop or node or both


    OTHER INFO:
    - using the menu and keyboard shortcut both have the same result
    - saving to the external 5400HD does it every time; the internal M2 does but not as often (~70%)


    SYSTEM INFO:
    Adobe Photoshop Version: 27.8.0 20260610.r.13 4081857  x64 (final, Release)
    Number of Launches: 2742
    Operating System: Windows 11 64-bit
    Version: 11 or greater 10.0.22631.3007
    System architecture: Intel CPU Family:6, Model:14, Stepping:5, AVX2, AVX-512, HyperThreading
    Physical processor count: 4
    Logical processor count: 8
    Processor speed: 1498 MHz
    Built-in memory: 32546 MB
    Free memory: 20863 MB
    Memory available to Photoshop: 25013 MB
    Memory used by Photoshop: 70 %
    Crash Handler: Adobe
    DCX Version: 9.22.0
    SAM SDK Version: 15.1.0
    ACP.local Status:
     - SDK Version: 5.11.0
     - Core Sync Status: Reachable and compatible
     - Core Sync Running: 7.8.10.1
     - Min Core Sync Required: 4.3.66.28
    Live Edit Client SDK Version: v6.1.1
    Adobe Firefly: Please use any generative AI feature to view the latest version.
    OpenColorIO version: 2.5.2
    C2PA library version: Adobe CAI SDK: adobe_api/1.64.0
    NGL Version: 1.42.0.5
    Chalkboard: Disabled.
    Chalkboard Doc Create: Disabled.
    D3D12Warp renderer: Disabled.
    Precise Color Management for HDR Display: Disabled.
    Alias Layers: Disabled.
    Highbeam: Disabled.
    Wintab Digitizer Services
        Spec Version 1.3
        Impl Version 1.39
        Num Devices 1
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Large
    HarfBuzz Version: 11.0.0
    TextEngine: ATE 7.11.0 (9f0ecee)
     ======= GPU
    Native API stable: True
    OpenCL API stable: True
    GPUDeny:               0
    GPUForce:              0
    useGPU:                0
    useOpenCL:             0
    isGPUCapable:          1
    isGPUAllowed:          1
    GPUName:               Intel(R) Iris(R) Plus Graphics
    GPUVendor:             INTEL
    Intel(R) Iris(R) Plus Graphics  UNKNOWN, INTEL
    IsNativeGPUCapable:    1
    IsOpenCLGPUCapable:    1
    HasSufficientRAM:      1
      GPU accessible RAM:                17,191 MB
      Required GPU accessible RAM:        1,500 MB
    UseGraphicsProcessorChecked:   0
    UseOpenCLChecked:              0
    Windows remote desktop:  0
    Windows available feature level:     12.1
    Windows required feature level:      12.0
    Windows has required feature level:  1
    Display: 1
      Display Bounds: (0, 0) -> (1920, 1200)
      Display scale: 1
      Main Display
      Display Type: SDR
      Display Profile: LG32g_monitor
    Display: 2
      Display Bounds: (1920, 0) -> (3840, 1080)
      Display scale: 1
      Display Type: SDR
      Display Profile: laptop-generic-pnp-spyder
     ------- Sniffer output
    [0 ms]
      Launch GPUSnifferThread

    [1 ms]
      Start RunAllAPIs

    [1 ms]
      C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=24681398 -comment=Photoshop Version: Adobe Photoshop 27.8.0 20260610.r.13 4081857 x64

    [2 ms]
      Start GetSnifferResult

    [4731 ms]
      Start sniffer 2026-07-16 12:33:31
      # Photoshop Version: Adobe Photoshop 27.8.0 20260610.r.13 4081857 x64
      C:\Program Files\Adobe\Adobe Photoshop 2026\sniffer.exe -baseTimeMS=24681398 -comment=Photoshop Version: Adobe Photoshop 27.8.0 20260610.r.13 4081857 x64
      
      {3559 ms}
      Start platform native
        # displays:                   2
        Display 0
          Display:                      \\.\DISPLAY2
          Main:                         TRUE
          Built in:                     FALSE
          Stereo:                       FALSE
          Bounds:                       (0, 0) -> (1,920, 1,200)
          Dimensions:                   (1,920 1,200)
          Display scale:                1
          Physical size:                (0 0)
          Pixel size:                   (0 0)
          Dynamic range:                (0 1)
          Attached Device:              (DeviceID name=Intel(R) Iris(R) Plus Graphics index=0)
        
        Display 1
          Display:                      \\.\DISPLAY1
          Main:                         FALSE
          Built in:                     FALSE
          Stereo:                       FALSE
          Bounds:                       (1,920, 0) -> (3,840, 1,080)
          Dimensions:                   (1,920 1,080)
          Display scale:                1
          Physical size:                (0 0)
          Pixel size:                   (0 0)
          Dynamic range:                (0 1)
          Attached Device:              (DeviceID name=Intel(R) Iris(R) Plus Graphics index=0)
        
        # devices:                    1
        Device 0
          Name:                         Intel(R) Iris(R) Plus Graphics
          Preferred:                    TRUE
          Power Envelope:               UNKNOWN
          Attachment:                   UNKNOWN
          # attached displays:          2
            \\.\DISPLAY2
            \\.\DISPLAY1
          GPU accessible RAM:               17,191 MB
          VRAM:                                128 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                17,063 MB
          API version:                  12.1 (12.1)
          Device version:               12.0 (12.0)
          Vendor name:                  INTEL
          Driver date:                  2026-03-30  000000.000000-000
          Driver age:                   4 months
          Driver version:               31.0.101.2141
          Supports UMA:                 SUPPORTED
          D3D-ID:                       35410
      End platform native
      {3628 ms}
      
      {3628 ms}
      Start platform OpenCL
        # displays:                   0
        
        # devices:                    1
        Device 0
          Name:                         Intel(R) Iris(R) Plus Graphics
          Preferred:                    TRUE
          Power Envelope:               INTEGRATED
          Attachment:                   UNKNOWN
          # attached displays:          0
          GPU accessible RAM:               13,650 MB
          VRAM:                             13,650 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                     0 MB
          API version:                  3.0 (OpenCL 3.0 )
          Device version:               3.0 (OpenCL 3.0 NEO )
          Vendor name:                  INTEL
          Driver date:                  UNKNOWN
          Driver age:                   UNKNOWN
          Driver version:               UNKNOWN
          Bandwidth:                    42 GB / s
          Compute score:                648.942
          Device name string:           Intel(R) Iris(R) Plus Graphics
          Device vendor string:         Intel(R) Corporation
          Platform name string:         Intel(R) OpenCL HD Graphics
          Platform vendor string:       Intel(R) Corporation
      End platform OpenCL
      {4693 ms}
      
      Exit code kExitNormal
      End sniffer 2026-07-16 12:33:32
    [kStatusNormal, kExitNormal]

    [4731 ms]
      Finish RunAllAPIs

    [4747 ms]
      Finish GetSnifferResult

     ------- Sniffer output
     ======= GPU
    License Type: Subscription
    Serial number: [REDACTED]
    GUIDBucket: 
    Composite Core GPU (comp_core_gpu): off 
    Composite Core Threads (MultithreadedCompositing): on 
    Composite Core UI (CompositingDocumentTabUI): off 
    Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

    Application folder: C:\Program Files\Adobe\Adobe Photoshop 2026\
    Temporary file path: C:\Users\[REDACTED]\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      C:\, 475.6G, 53.2G free
      F:\, 1.82T, 457.0G free
    Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Required\Plug-ins\
    Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2026\Plug-ins\

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       mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       MPS.dll   MPS 2026/03/13-21:58:34   26.G.1e11f13   26.G.1e11f13
       msvcp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_1.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_2.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_atomic_wait.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_codecvt_ids.dll   Microsoft® Visual Studio®   14.42.34438.0   
       onnxruntime.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_openvino.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_shared.dll   Microsoft® Windows® Operating System   1.23.0   
       opencv_world4120.dll   OpenCV library   4.12.0   
       openvino.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_batch_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_c.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_hetero_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_cpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_gpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_npu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_onnx_frontend.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
       Plugin.dll   Adobe Photoshop 2026   27.8   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   
       PSCloud.dll                                                   1.0.0.1   
       PSRes.dll   Adobe Photoshop 2026   27.8   
       PSViews.dll   Adobe Photoshop 2026   27.8   
       ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
       SVGRE.dll   SVGRE   26.G.26f6fc0   26.G.26f6fc0
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       vcamp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vccorlib140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcomp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_1.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_threads.dll   Microsoft® Visual Studio®   14.42.34438.0   
       VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
       VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
       Unified Extensibility Platform  uxp-9.3.0-uxp
       UPIC  2.6.0


    Required plugins:

       Accented Edges 27.8 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 27.8 - from the file “Adaptive Wide Angle.8bf”
       Angled Strokes 27.8 - from the file “Filter Gallery.8bf”
       AV1 Image 1.0.7.0 - from the file “Av1Image.8bi”
       Average 27.8 - from the file “Average.8bf”
       Bas Relief 27.8 - from the file “Filter Gallery.8bf”
       BMP 27.8 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 18.4.1 - from the file “Camera Raw.8bi”
       Camera Raw Filter 18.4.1 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 27.8 - from the file “Filter Gallery.8bf”
       Charcoal 27.8 - from the file “Filter Gallery.8bf”
       Chrome 27.8 - from the file “Filter Gallery.8bf”
       Cineon 27.8 - from the file “Cineon.8bi”
       Clouds 27.8 - from the file “Clouds.8bf”
       Color Halftone 27.8 - from the file “Standard MultiPlugin.8bf”
       Colored Pencil 27.8 - from the file “Filter Gallery.8bf”
       Conté Crayon 27.8 - from the file “Filter Gallery.8bf”
       Craquelure 27.8 - from the file “Filter Gallery.8bf”
       Crop and Straighten Photos 27.8 - from the file “CropPhotosAuto.8li”
       Crop and Straighten Photos Filter 27.8 - from the file “Standard MultiPlugin.8bf”
       Crosshatch 27.8 - from the file “Filter Gallery.8bf”
       Crystallize 27.8 - from the file “Standard MultiPlugin.8bf”
       CUR (Windows Cursor) NO VERSION - from the file “ICOFormat64.8bi”
       Cutout 27.8 - from the file “Filter Gallery.8bf”
       Dark Strokes 27.8 - from the file “Filter Gallery.8bf”
       De-Interlace 27.8 - from the file “Standard MultiPlugin.8bf”
       Dicom 27.8 - from the file “Dicom.8bi”
       Difference Clouds 27.8 - from the file “Clouds.8bf”
       Diffuse Glow 27.8 - from the file “Filter Gallery.8bf”
       Displace 27.8 - from the file “Standard MultiPlugin.8bf”
       Dry Brush 27.8 - from the file “Filter Gallery.8bf”
       EIAS Image NO VERSION - from the file “EIFormat64.8bi”
       Entropy 27.8 - from the file “statistics.8ba”
       Export Color Lookup Tables 27.8 - from the file “Export3DLUT.8be”
       Extrude 27.8 - from the file “Standard MultiPlugin.8bf”
       Fibers 27.8 - from the file “Standard MultiPlugin.8bf”
       Film Grain 27.8 - from the file “Filter Gallery.8bf”
       Filter Gallery 27.8 - from the file “Filter Gallery.8bf”
       Fresco 27.8 - from the file “Filter Gallery.8bf”
       Glass 27.8 - from the file “Filter Gallery.8bf”
       Glowing Edges 27.8 - from the file “Filter Gallery.8bf”
       Grain 27.8 - from the file “Filter Gallery.8bf”
       Graphic Pen 27.8 - from the file “Filter Gallery.8bf”
       Halftone Pattern 27.8 - from the file “Filter Gallery.8bf”
       Halide Bottlenecks 27.8 - from the file “HalideBottlenecks.8bx”
       HDRMergeUI 27.8 - from the file “HDRMergeUI.8bf”
       HSB/HSL 27.8 - from the file “Standard MultiPlugin.8bf”
       ICO Windows Icon/Favicon NO VERSION - from the file “ICOFormat64.8bi”
       IFF Format 27.8 - from the file “Standard MultiPlugin.8bf”
       Ink Outlines 27.8 - from the file “Filter Gallery.8bf”
       JPEG 2000 27.8 - from the file “JPEG2000.8bi”
       Kurtosis 27.8 - from the file “statistics.8ba”
       Lens Blur 27.8 - from the file “Lens Blur.8bf”
       Lens Correction 27.8 - from the file “Lens Correction.8bf”
       Lens Flare 27.8 - from the file “Standard MultiPlugin.8bf”
       Liquify 27.8 - from the file “Liquify.8bf”
       Matlab Operation 27.8 - from the file “ChannelPort.8bf”
       Maximum 27.8 - from the file “statistics.8ba”
       Mean 27.8 - from the file “statistics.8ba”
       Measurement Core 27.8 - from the file “MeasurementCore.8me”
       Median 27.8 - from the file “statistics.8ba”
       Mezzotint 27.8 - from the file “Standard MultiPlugin.8bf”
       Minimum 27.8 - from the file “statistics.8ba”
       Mosaic Tiles 27.8 - from the file “Filter Gallery.8bf”
       Multiprocessor Support 27.8 - from the file “MultiProcessor Support.8bx”
       Neon Glow 27.8 - from the file “Filter Gallery.8bf”
       Note Paper 27.8 - from the file “Filter Gallery.8bf”
       NTSC Colors 27.8 - from the file “NTSC Colors.8bf”
       Ocean Ripple 27.8 - from the file “Filter Gallery.8bf”
       OpenEXR 27.8 - from the file “Standard MultiPlugin.8bf”
       Paint Daubs 27.8 - from the file “Filter Gallery.8bf”
       Palette Knife 27.8 - from the file “Filter Gallery.8bf”
       Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
       Patchwork 27.8 - from the file “Filter Gallery.8bf”
       Paths to Illustrator 27.8 - from the file “Standard MultiPlugin.8bf”
       PCX 27.8 - from the file “PCX.8bi”
       Photocopy 27.8 - from the file “Filter Gallery.8bf”
       Picture Package Filter 27.8 - from the file “ChannelPort.8bf”
       Pinch 27.8 - from the file “Standard MultiPlugin.8bf”
       Pixar 27.8 - from the file “Pixar.8bi”
       Plaster 27.8 - from the file “Filter Gallery.8bf”
       Plastic Wrap 27.8 - from the file “Filter Gallery.8bf”
       Pointillize 27.8 - from the file “Standard MultiPlugin.8bf”
       Polar Coordinates 27.8 - from the file “Standard MultiPlugin.8bf”
       Portable Bit Map 27.8 - from the file “PBM.8bi”
       Poster Edges 27.8 - from the file “Filter Gallery.8bf”
       Radial Blur 27.8 - from the file “Standard MultiPlugin.8bf”
       Radiance 27.8 - from the file “Radiance.8bi”
       Range 27.8 - from the file “statistics.8ba”
       Render Color Lookup Grid 27.8 - from the file “Export3DLUT.8be”
       Reticulation 27.8 - from the file “Filter Gallery.8bf”
       Ripple 27.8 - from the file “Standard MultiPlugin.8bf”
       Rough Pastels 27.8 - from the file “Filter Gallery.8bf”
       Save for Web 27.8 - from the file “Save for Web.8be”
       Save for Web Drover 27.8 - from the file “Save for Web Drover.8be”
       ScriptingSupport 27.8 - from the file “ScriptingSupport.8li”
       Shear 27.8 - from the file “Standard MultiPlugin.8bf”
       Skewness 27.8 - from the file “statistics.8ba”
       Smart Blur 27.8 - from the file “Standard MultiPlugin.8bf”
       Smudge Stick 27.8 - from the file “Filter Gallery.8bf”
       Solarize 27.8 - from the file “Solarize.8bf”
       SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
       Spatter 27.8 - from the file “Filter Gallery.8bf”
       Spherize 27.8 - from the file “Standard MultiPlugin.8bf”
       Sponge 27.8 - from the file “Filter Gallery.8bf”
       Sprayed Strokes 27.8 - from the file “Filter Gallery.8bf”
       Stained Glass 27.8 - from the file “Filter Gallery.8bf”
       Stamp 27.8 - from the file “Filter Gallery.8bf”
       Standard Deviation 27.8 - from the file “statistics.8ba”
       Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
       Sumi-e 27.8 - from the file “Filter Gallery.8bf”
       Summation 27.8 - from the file “statistics.8ba”
       Targa 27.8 - from the file “Standard MultiPlugin.8bf”
       Texturizer 27.8 - from the file “Filter Gallery.8bf”
       Tiles 27.8 - from the file “Standard MultiPlugin.8bf”
       Torn Edges 27.8 - from the file “Filter Gallery.8bf”
       Twirl 27.8 - from the file “Standard MultiPlugin.8bf”
       Underpainting 27.8 - from the file “Filter Gallery.8bf”
       Vanishing Point 27.8 - from the file “VanishingPoint.8bf”
       Variance 27.8 - from the file “statistics.8ba”
       Water Paper 27.8 - from the file “Filter Gallery.8bf”
       Watercolor 27.8 - from the file “Filter Gallery.8bf”
       Wave 27.8 - from the file “Standard MultiPlugin.8bf”
       WebP 0.5 - from the file “WebP.8bi”
       WebPShop NO VERSION - from the file “WebPShop_0_3_3_Win_x64.8bi”
       WIA Support 27.8 - from the file “WIASupport.8li”
       Wind 27.8 - from the file “Standard MultiPlugin.8bf”
       Wireless Bitmap 27.8 - from the file “WBMP.8bi”
       ZigZag 27.8 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins: NONE


    Duplicate and Disabled plugins: NONE


    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

       Home Screen (Loaded) 10.9.0.13 - from the file "Required Folder"
       CmdN: 1.32.8
       FMS: 1.18.11
       UAM: 1.40.0
       UAB: 2.18.0-17
       UAB4: 5.235.2
       SAM.js: 10.0.697
       AXT: 1.0.8
       PTF: 0.8.40
          Loaded at: 2937 ms - launch time impact: 3 ms
       ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
       CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
          Loaded at: 14437 ms - launch time impact: 0 ms
       CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
       Unified Account Menu (Loaded) 1.50.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.uam\"
          Loaded at: 3015 ms - launch time impact: 0 ms
       Share Panel (Loaded) 1.0.35.0 - from the file "Required Folder"
          Loaded at: 3015 ms - launch time impact: 0 ms
       In app notifications (Loaded) 10.0.905.0 - from the file "Required Folder"
          Loaded at: 3015 ms - launch time impact: 0 ms
       TK Luminosity Mask (Prepared) 1.0.4.0 - from the file "Plugin Marketplace"
       Content Credentials (Loaded) 0.59.19.0 - from the file "Required Folder"
          Loaded at: 13250 ms - launch time impact: 1 ms
       CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"
       CAPTURE: 2.0.41  STOCK: 4.2.7
       Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
       Photoshop Adjustments Panel (Loaded) 2.3.27.0 - from the file "Required Folder"
          Loaded at: 14437 ms - launch time impact: 1 ms
       Photoshop UXP Export-As (Prepared) 5.12.17.0 - from the file "Required Folder"
       Photoshop In App Messaging (Loaded) 5.0.0.0 - from the file "Required Folder"
          Loaded at: 14437 ms - launch time impact: 0 ms
       Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
       Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
       Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
       Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
       IC popup message (Loaded) 1.0.0.0
          Loaded at: 13219 ms - launch time impact: 0 ms
       Multilayer Protection (Loaded) 1.0.0.0
          Loaded at: 13219 ms - launch time impact: 0 ms
       Discover Panel (Loaded) 2605.142.0.509 - from the file "Required Folder"
          Loaded at: 14500 ms - launch time impact: 0 ms
       Neural Filters (Registered) 1.15.0.105 - from the file "Required Folder"
       Scan time: 3 ms - entries: 60 

    Extensions:

       Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\index.html”
       com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”
       com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       Fontself Maker 3.5.20  3.5.20 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.fontself.maker.v2.photoshop\launcher.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2026\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

    Installed TWAIN devices: NONE

     

    vikingd
    vikingdAuthor
    Participating Frequently
    July 15, 2026

    Thank you

    - preferences I already had save in background and auto save disabled- 
    - crash processor disabled
    - the REG was already in there set to 0

    tried again and the folder is still not releasing but bouncing etween just photoshop and node. 

    more details:
    - they are PSD files i’m opening so save as compressed tifs
    - recent files set to 0, clearing the list didn’t release the folder
    - Drive is connected with USB 3.2

    Test 1:
    - opened psd from folder 1
    - save-as tiff
    - closed file
    -> folder doesn't release and handle reports open with photoshop and node

    - folder 2 - open/save-as/close
    -> both folders aren't released
       - folder 1 handle -> held by node
       - folder 2 handle -> held by photoshop

    quitting photoshop released both folders

    Test 2:
    - folder 1 - open/save-as/close
    -> folder doesn't release and handle reports open with photoshop and node

    - folder 2 - open/save-as/close
    -> both folders aren't released
       - folder 1 handle -> held by node
       - folder 2 handle -> held by photoshop

    - folder 3 - open/save-as/close
    -> folder 3 and folder 1 aren't released
       - folder 1 handle -> held by node
       - folder 3 handle -> held by photoshop

    Extra info:
    - a plain save doesn't do this and opening a file and save-as to that same format appears to not lock the folder.
    - It's also just the folder; i can move files as normal inside the locked folder.
    - It appears to be tied to save-as to a different format, mostly tiff
    - Happens almost always opening a psd and save-as to a tiff
    - Happens with RAW images too but not as often as psd
    - killing the node process the handle goes back to photoshop; example Test 2 folder 1 went back to photoshop from node

    I dont think it's related to the general save pipeline. appears to be linked to the save-as

    any other info that would help please let me know

    Anshul_Saini
    Community Manager
    Community Manager
    July 14, 2026

    Hi ​@vikingd,

    Thank you for reaching out. Based on what you've described, here are a couple of things to try that may provide a workaround:

    1. Go to Edit > Preferences > File Handling and uncheck "Automatically Save Recovery Information Every [X] Minutes. Also, uncheck "Save in background."

    1. Disable Adobe Crash Processor. If the handle is no longer retained after this change, it confirms the crash processor's file-watch is the culprit.
       

    • Open Start

    • Search for "Command Prompt" and launch it

    • Enter the following command:

    • REG ADD HKEY_CURRENT_USER\Software\Adobe\CommonFiles\CRLog /v "Never Ask" /t REG_SZ /d 0

    • Press the Enter key

    • If asked, "Value Never Ask exists, overwrite (Yes/No)?" Choose No.
       

    If those steps don't help, a few more details would help us narrow it down:

    • Are you saving as PSD, PSB, TIFF, JPEG, or another format? Does the issue happen with all formats or only specific ones?

    • Do you have File > Open Recent enabled? Photoshop's recent file tracking holds directory references; clearing the list (Edit > Preferences > File Handling > Recent File List Contains: 0) might release the hold.

    • For the external NTFS drive with a 5400 RPM spindle, is it connected via USB 3.x, Thunderbolt, or a dock/hub? Certain USB controllers paired with Windows' delayed-write behavior can compound the problem of handle retention.

    • Does "Save" (overwrite) behave differently from "Save As" (new name or new folder)? This would help determine if it's tied to the new-file-creation code path or the general save pipeline.

     

    Let us know how it goes.

     

    Best,

    Anshul Saini