Photoshop Not Responding

A psd file of just 5mb is not opening. It takes a lot of time on "Reading Photoshop Format" and after the Photoshop crash

This topic has been closed for replies.

Community Expert

What have you done for all-purpose trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

Please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

Community Expert

Which version of Photoshop and OS?
How much RAM and spare hard disk capacity do you have?

Does this issue happen with most PSD files or just this one?

Participating Frequently

i7 4th gen

16gb ram

photoshop 2020

it occurs only with this one

Community Expert

If a problem affects only one image then I wonder if the file has been damaged.

Do you have another copy of the image?

Can you open the image in another application like a basic image viewer?

Sign up