Photoshop opening file problem

Forum|Forum|1 year ago
January 24, 2025
1 reply
99 views

After I saved the file yesterday, I try to open it again and this message appears, download an older version that is compatible with the same version of the file before the update (26.0) , but to no avail, and I installed the latest version, but to no avail. Have you encountered this problem and found a solution?

Windows

D Fosse

Community Expert

Most likely file corruption. Are you saving directly to an external drive or over a network connection?

W

waad_2098Author

Participant

I saved directly on our PC internal hard drive it make a crash before saving

D Fosse

Community Expert

crash before saving

By @waad_2098

OK, that's it. It's corrupt.

Have you opened Photoshop since the crash? If crash recovery worked as it should, Photoshop should reopen with a recovered version. If you closed that out again, it's gone.

Other than that, you could try to open it in Illustrator or Lightroom, but chances aren't good.

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