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pupP
Participant
July 21, 2020
Answered

Photoshop Opens only as a background process

  • July 21, 2020
  • 4 replies
  • 17438 views

I have been using Photoshop normally more often but then all of the sudden I click open and nothing happens. I then go to Run As Administrator and nothing happens but duplicate instances open in task manager as a "Background Process" 

 

I have tried many things to fix this problem and only one partially worked.

Before you ask, a few things

 - My PC is able to run it for I have been running it fine

 - I always run as administrator so it's not as simple as that (I have tried running it normally too)

 - I've uninstalled and reinstalled the program multiple times

 - Updated to the latest version

 - All my drivers have been updated to the latest version as well

 - Restarted My PC several times after different attempts to fix

 - Updated windows to the latest version

 - I created a second admin account (this worked at first but now the same problem still occurs)

    Correct answer DeanUtian

    I have seen this before that was related to a graphics card driver. You have updated this right? Look at the 
    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

     

    4 replies

    A
    AllieBPort
    Inspiring
    August 6, 2022

    Since my computer crashed and I get a new motherboard and videocard I am not able to open Photoshop except as a backgroundprocess.

    I did everything mentioned in this thread:

    • remove photoshop
    • reinstall complete
    • clean with Adobe´s cleaner complet
    • after that reinstaal again

    Manually I removed all Adobe´s file from AppData, run CCleaner. Next I installed Photoshop using the Creative Cloud.

    Lightroom Classic regonise directly the videocard.

    My system:

    Windows 11 professional

    Nvidia videocard XTR 3080, driver 516.93 from 26 july

    Memory 64 GB ram

     

    I tried all the solutions mentioned in this thread bu nothing brings a solution.

     

     

    A
    AllieBPort
    Inspiring
    August 8, 2022

    Today I discovered that starting the program could be done in the administrator modus. Out of the Creative Cloud Manager nope only starting with the rightclick and selecting "start as administrator".

    When it runs the GPU is fully recognised and can be used.

    Knows someone how to change this behaviour?

    Thanks in advance,

    Allie

    D
    Dinesh Nim
    Participant
    May 7, 2025

    Still not working. This is very annoying.  You keep waiting and waiting.

      lambiloon
      Community Expert
      lambiloonCommunity Expert
      Community Expert
      July 21, 2020

      Hi try to update your creative cloud desktop application and make sure that you have no older version of anyother application of adobe in your computer....regards

      Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
      P
      pupPAuthor
      Participant
      July 21, 2020

      My creative cloud is up to date and when the programs update they delete the previous version.

      D
      Community Expert
      DeanUtianCommunity ExpertCorrect answer
      Community Expert
      July 21, 2020

      I have seen this before that was related to a graphics card driver. You have updated this right? Look at the 
      Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

       

        P
        pupPAuthor
        Participant
        July 21, 2020

        I had my "Game Ready Driver" for NVIDIA up to date but did not realize there was a "Studio Driver", after updating the Studio Driver it fixed my problem. Thank you!

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          July 21, 2020

          Have you tried resetting your Photoshop Preferences?

          JJMack
          P
          pupPAuthor
          Participant
          July 21, 2020

          I am not able to reset the preferences because photoshop does not open and the shortcut doesn't work.

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