photoshop opens splash screen then dies

​@M@tticus82 I would use Adobe Cleaner Tool (https://helpx.adobe.com/ca/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html) and uninstall Photoshop; and make sure to empty your Recycle Bin or Trash can. Then go back to Adobe Creative Cloud Desktop App and re-install a ‘fresh’ and ‘new’ Photoshop completely. 

Hey, @M@tticus82. Welcome to the Photoshop Community. I’ll help you figure this out.

Depending on the operating system, a few external factors can prevent Photoshop from launching. 

For Windows, try these steps to boot in Safe mode, and for manually recreating the MSVC++ Libraries:

• In the Creative Cloud app, press CTRL + ALT + T (Win) to launch Creative Cloud Troubleshooter & select 'Close Creative Cloud and related processes' > click on Go.

• Go to 'Add or Remove programs' in Windows search & find all the installations of Microsoft Visual C++ Redistributable (all years).

• Uninstall them completely. Even if there is an option to repair them, please uninstall all the existing MSVC++ packages.

• Download a fresh package of installers for MSVC++ from this link: https://adobe.ly/4ymeDBP

• Right-click the downloaded file and select Extract All.

• Reinstall all packages (32bit & 64bit) one by one & then restart the computer once.

If this does not help, you can try booting the machine into Windows Safe Mode (with networking) via Advanced Restart to see if that helps. Steps from Microsoft here:https://adobe.ly/4yTSVF8 

Let me know how it goes from here. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)