Photoshop pen stops working intermittently, not snapping or lagging.

Question

Photoshop pen stops working intermittently. I'll be drawing, and it will just stop recongizing my input up to 1 to 3 seconds. It increases in frequency as I work, and zooming in and out will fix it temporarily.

The issue doesn't appear to be lag, all my tools work with the computer mouse.

I have the most up to date Photoshop, and unfortuanlty can't update my computer's drives because Microsoft stop supporting Windows 10. I use the first generatio Microsoft Studio machine. This bug has been the bane of my existance for years, I have never been able to find the correct fix for it.

Please let me know if this sounds familar.

Imaginerie · Answer

Are you talking here about the Microsoft pen, or a pen from another company? (Wacom for example)
Are you using a graphic tablet? or just the pen?

Does your pen work with another drawing program? (For example you can try Fresco, which is free)
https://www.adobe.com/uk/products/fresco.html

It's important to know if the problem lays with Photoshop, or with the pen driver. Solutions will depend on what you have: A graphic tablet, a single pen (to be used with a touch screen) from Microsoft, or the same as the latter but from another company.

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