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Participating Frequently
Sep 11, 2026 8:27 PM UTC
Answered

Photoshop 'Pixelating' Web Images (v27x)

Have Photoshop 27.10.0 on Windows 10 Pro, AMD RYZEN 5.  Recently, resizing and exporting any types of raster images are coming out very “pixelated” (looking like old-school 80’s low-rez images!)

I tried turning back to v27.9.0, same thing.  Searched online, found that I should make sure that under Preferences > General tab, that “Image Interpolation” should be set to “Bicubic Automatic” or “Bicubic Sharper” to fix that issue.  Tried both settings - no luck.  Tried changing to “Bicubic Smoother”, still the same, crappy results.

Is there some manual “reset” I need to do (like Command-line code, or going into some buried subfolder and deleting some reference file or something) to stop this from happening?  It’s making my web images look horrible!

Sample

From 2024:
 

Now:
 

 

    D Fosse
    D FosseCorrect answer
    Community Expert
    Oct 6, 2026 1:30 PM UTC

    ​@Jim239090900pzf 

    You’re resampling 658 x 371 pixels down to 125 x 71 pixels. That’s the explanation. It looks pixelated because it is. It’s not Photoshop; it’s the small image size.

    The size of an image is measured in pixels, not in physical dimensions or pixels per inch (ppi). Those are both derived numbers. 

    You can use the ppi number as a parameter for resampling, which is what you’ve done. But the main thing is still that you’re reducing the pixel size. 

    Pixels per inch is a way to translate from pixels into a physical size, where that is needed. On screen you already have a resolution: the physical screen resolution of your particular display. So it’s not needed and is ignored. Image pixels just align to the screen pixel grid. 

    On paper there is no such pixel grid, so one has to be invented. This is the ppi number: pixels per inch. It means exactly what it says.

    4 replies

    caring_Flutterb421
    Participant
    Sep 12, 2026 8:02 AM UTC

    I’d check the resizing/export process before assuming the preferences are corrupted. In Image > Image Size, make sure Resample is enabled and try Bicubic Sharper (reduction) or Automatic. Also make sure Nearest Neighbor isn’t being used, since that will intentionally create a pixelated result.

    I’d also check Image > Mode and confirm the document is RGB Color, not Indexed Color or Bitmap.

    As a quick diagnostic, export the same image as both JPEG and PNG and compare them at 100% zoom. If the PNG looks clean but the JPEG looks blocky, it’s likely an export/compression setting rather than Photoshop’s interpolation.

    If the problem happens even when you’re not resizing, then I’d try resetting Photoshop’s preferences as a troubleshooting step. That would help determine whether this is a Photoshop settings issue or something specific to the source/export workflow.

    If you can share the original pixel dimensions → resized dimensions → export format/settings, we can probably narrow down exactly where the pixelation is being introduced.

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    Participating Frequently
    Sep 14, 2026 6:13 PM UTC

    Okay, have it set for “Bicubic Automatic”:

    It defaults when I create a new file as “RGB” to make it 8-bits - which is what I’ve used 100-times before:

    My resizing is done in the document - it’s when I make a smaller image file (when I create the width x height at 72dpi so the finished product exports to the correct size)

    Case in point - the logo from before: original as a .png at 658 x 371, open it up…

    Opens, looks fine in photoshop:

    Export that, looks fine (turned off transparency so it shows better in the preview):

    Reduce the size during export - still looks clean:

     

    Now I create a new file at 125 x 71:

    Copy & Paste the .eps into this new file and use the handles to make it fit in the document size:

    I commit the transformation, and both the preview in photoshop and the export is greatly pixelated:

     

    This is how I’ve been doing images since Day 1 with Photoshop and never had this result.  What am I doing wrong?

    (BTW, this is just a basic example - usually, I size the image to something like 520 pixels wide by whatever height, and then I place multiple cropped images in and export the finished collage for a web image).

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    Srishti Bali
    Community Manager
    Community Manager
    Oct 6, 2026 12:16 PM UTC

    Hi ​@Jim239090900pzf 

     

    Based on the screenshots, this appears to be expected behavior, as the image is being scaled down to ~80%.

    However, to reconfirm and investigate this further, I would request that you share a video showing your complete workflow, along with the sample files you are using. This will help us better understand the behavior and verify it on our end.

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    Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe