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Participating Frequently
January 28, 2025
Question

Photoshop Print Crash

  • January 28, 2025
  • 3 replies
  • 299 views

Photoshop print crash. Latest windows 11 (today), latest printer driver (today), uninstalled photoshop with cc cleaner and reinstalled from website (today), checked GPU compatibility - it is fine. Looks like it is time to cancel by Adobe Account! Various suggestions from the community have all failed

3 replies

NB, colourmanagement
Community Expert
Community Expert
February 5, 2025

@Cedarstrip For both Mac and Win - take a look at the following article and check if that helps: 
https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

 

You may like to re-install the printer drivers to check if that makes a difference?

 

Here is some general Adobe [Mac and Win] info on printing problems,
https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html


Simple reset for Photoshop printing: hold the space bar when you open the print window. It resets the print dialogs - deleting possibly corrupt print metadata in the file.

- - - - - - - -
If that doesn’t help -
Here is some troubleshooting advice:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html


neil barstow - adobe forum volunteer,
colourmanagement consultant & co-author of 'getting colour right'
See my free articles on colour management
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Participating Frequently
January 28, 2025

Yes I tried holding down the space bar. Tried creating a blank document in photoshop and printing it. Tried printing in other apps (works fine) and coming back into Photoshop. 
With the clean program I only unloaded Photoshop. I will try the all option. I may also look for other files that didn't get eliminated. 

Participating Frequently
February 4, 2025

Cleaned all Adobe apps. Even that was not enough. Looked for any adobe files of any stripe and deleted them manually. In the end all of this finally worked. 

Stephen Marsh
Community Expert
Community Expert
January 28, 2025

@Cedarstrip 

 

As this is your first post on this topic, I don't know what community suggestions have been tried.

 

Have you tried holding down the spacebar while selecting print from the menu?