Photoshop reducing size when I try to crop

Forum|Forum|2 years ago
March 1, 2024
3 replies
816 views

I have an image that I am trying to crop out just a small bit on the right and top, to make the subject centered in the photo. I usually would just go to my crop tool and make it the size I want and then click the select tool and it would resize the image. Today when I try this, it reduces the size to 52.3% of the image, and when I zoom to 100%, the image is totally pixelated.

macOS

P

patriot_1_1528

Participant

I'm having the exact same issue, and the two other comments didn't fix it.

Noel Orridge

Community Manager

Hi @patriot_1_1528, Thank you for reaching out, and welcome to the community! I'm sorry that you're running into this issue.

To better understand the issue, could you please share more details, like your system configuration (from Help> System info> Copy and paste it into a text file and attach it to your response)? How exactly are you using the crop tool? Does it occur with all the supported image formats or just certain ones? Relevant screenshots or a screen recording would be beneficial as well. You can share via Google Drive, WeTransfer, or another public file-sharing platform with your response.

In addition to the suggestions above, you can check these out and see if they fix the issue.

1) Try turning off Animated Zoom or Scrubby Zoom:

Windows: Edit > Preferences > Tools
Mac: Photoshop > Settings > Tools
Uncheck Enable Animated Zoom or Scrubby Zoom

2) Turn off GPU acceleration: Please refer to this Helpx article for steps and more in-depth information: https://adobe.ly/3TH3JUo

3) Try resetting your preferences to default. It is recommended that you back up your preferences before resetting. You can refer to this Helpx article for steps to back up and reset the preferences: Preferences in Photoshop

Let us know how it goes!

Please use @ before mentioning my name so that I can get notified at the earliest, and you get the help you deserve.

Noel