Photoshop release 23.3.0 crashes and quits when using the "Crop" tool.

Forum|Forum|4 years ago
April 19, 2022
13 replies
1463 views

After selecting the "Crop" button the crop bars appear on the image normally, then Photoshop crashes and quits when you try to crop the image.

Windows

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J

J453

Legend

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?

D

defaultuiogbbd1e36xAuthor

Participant

That didn't help. I'm going to try re-installing Photoshop without "Keep" for the preferences this time.

TheDigitalDog

Inspiring

When PS crashes, the first thing to do is try resetting preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. Any difference?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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