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Radoan A
Inspiring
August 19, 2025
Answered

Photoshop removing tool not working and crashing the app

  • August 19, 2025
  • 1 reply
  • 399 views

hey guys, from this morning. i am having a removal tool issue. some times it's working, but mostly not. crashing the app after i canccel or it's automatic after a long wait. What to do? 

Correct answer Radoan A

As you've said, there are no issues for now. You can update Photoshop to v26.10, which is available via the Creative Cloud desktop app. 

I can understand why you won't update. macOS 15.6 is available, and later iterations of macOS are relatively better and more stable. 

 

Thanks! 
Sameer K
(Type '@' and type my name to mention me when you reply)


Hey @Sameer K i've updated the PS to 26.10 and so far good.  and yeah, i hate update to the latest version when i do 24/7 work for clients. 
Thanks 

1 reply

Srishti_Bali
Srishti_Bali
Legend
August 19, 2025

Hi @Radoan A

 

Sorry about the crashing. I understand how frustrating it could be. Could you provide a few more details so we can better understand what’s happening? For example:

  • Which version of Photoshop you’re using?

  • Version of macOS

  • The type/size of file you’re working on?

  • Are you getting any error as well?

 

This info will help us narrow down whether it’s a known issue or something specific to your setup.

 

Regards,

Srishti

R
Radoan AAuthor
Inspiring
August 19, 2025

Hello, 
This is my daily routine, and I am doing the same file. like 6000x4000, 300dpi as always , 
mac os 14.7
PS latest 26.9.0

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
August 19, 2025

Thanks for the details. Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

Does this happen with a specific document after you've created a structure of layers? Do you have any clipped layers? 

In this case, you can begin by resetting the Remove tool itself. Right-click on the Remove Tool icon in the Toolbar menu and select Reset Tool.

 

SameerK_0-1689016920310.jpeg

 

Also, please test and confirm if the issue exists with Photoshop (Beta). You can get Photoshop (beta) from the Creative Cloud > Apps tab > Beta Apps section. 

 

Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

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