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defaultb9tzqqf7xopo
Participant
April 13, 2025
Question

Photoshop Replacing whites with yellow with HDR

  • April 13, 2025
  • 1 reply
  • 199 views

I had just got my laptop back from repairs and they ended up replacing pretty much everything so I installed Photoshop 2023 again on Windows 11 but I noticed that with HDR turned on, all whites are yellows instead. This problem does not appear with HDR off, but I prefer having it on. I used to have HDR on all the time while using Photoshop before my motherboard was replaced, I don't understand why it's acting up now all of a sudden.

I suppose I can deal with this issue if I can easily toggle HDR on and off with a keyboard shortcut or something similar but not even that is working, even with gamebar installed properly. I'm unsure how to fix either of these issues.

1 reply

Claire H.
Community Manager
Claire H.Community Manager
Community Manager
April 16, 2025

Hi @defaultb9tzqqf7xopo, Let's try some things to get you back to working in Photoshop with HDR! 

  1. Update Windows 11: Ensure that your Windows 11 is up to date. In early versions of Windows 11, there were known issues with yellow tint due to an inability to use display ICC profiles.

  2. Update Photoshop: Make sure your Photoshop 2023 is updated to the latest version. You can do this through the Adobe Creative Cloud Desktop application.

  3. Check System Requirements: Verify that your system meets the minimum requirements for running Photoshop. The system requirements are available at https://adobe.ly/4jthyAA.

  4. Reset Preferences: Try resetting the preferences in Photoshop. This can often resolve unexpected behavior.

  5. Reinstall Photoshop: If the issue persists, consider uninstalling and reinstalling Photoshop to ensure a clean installation.

  6. Clear Cache: Clear the cache in Photoshop. This can help resolve issues related to file handling and display.

  7. Permissions: Ensure Photoshop has the necessary permissions to access and modify files on your computer. You can check this in the System Preferences under Security & Privacy.

Here's some additional information that may help.

Please update your system and Photoshop, check the system requirements, and try the steps mentioned above. If the issue persists, could you please provide more information about your computer system and the steps to reproduce the issue? If possible, please also share a screenshot of Photoshop along with your system info. You can find it by going to Help > System Info, then copying and pasting it into a text file to attach here. This will help us better diagnose and resolve the problem. I hope this helps. If you have any further questions or need additional assistance, please don't hesitate to let me know. Thanks! ^CH

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