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matdam
Participating Frequently
February 20, 2026
Question

Photoshop save pdf with wrong dimension

  • February 20, 2026
  • 1 reply
  • 91 views

Hi everyone,

I’m looking for help with a recurring issue when saving scanned PNG images as PDF files in Photoshop (27.3.1). Recently, the PDFs generated are partially corrupted or misread by Adobe Acrobat Reader DC and Photoshop.

The Problem: When I open these PDFs in Adobe Acrobat Reader DC, I get the following error:

"The dimensions of this page are out-of-range - Page content might be truncated."

The page size appears as 1x1 mm, making the content cropped and pixeled.

What I’ve discovered so far:

  • Third-party viewers: If I open the same PDF with PDF-XChange, it displays perfectly with the correct dimensions.

  • Re-opening in Photoshop: If I open the "corrupt" PDF back in Photoshop, it also shows the wrong 1x1mm size.

  • The "Workaround": If I check the box "Preserve Photoshop Editing Capabilities" when saving, Photoshop is able to reopen the file correctly, but Acrobat still struggles with it.

Has anyone encountered this "out-of-range" dimension issue recently? Is there a specific setting in the PDF export (PDF/X standard, downsampling, etc.) that might be causing this conflict between Photoshop and Acrobat?

Thanks in advance for any insights!

    1 reply

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 20, 2026

    Can you provide a pair of files (the png and the resulting pdf)? 

    What is the image’s resolution? 

    How exactly do you save the pdf? 

    matdam
    matdamAuthor
    Participating Frequently
    February 20, 2026

    Thanks! Sure, there is the png and the pdf I created.

    To create this pdf I just opened the png and saved by File → Save as → selected the Photoshop PDF as extension, then I used the “Smallest File Size” preset, without any changes. 

    The same result I have using different preset, or creating the PDF using the File → Automate → PDF Presentation.

    The resolution in this case is 150dpi, 1275x1752 px.

    Same problem with different pixel size and 300dpi.

     

    Thanks! 

    c.pfaffenbichler
    Community Expert
    Community Expert
    February 20, 2026

    Thanks! 

    The Forum seems to have converted the png into webp and Saving a pdf (»Smallest file size«) off of the webp seems to work fine here, so could you please post the png in a zip?