Photoshop saving problem on MACOS Catalina - URGENT HELP PLEASE

Forum|Forum|6 years ago
October 19, 2019
2 replies
1480 views

I have recently purchased an iMac to do photoshop. Its on the newest version of Catalina.

The problem: When I try to save a TIF file, sometimes the saving process on the bottom left gets stuck (usually on 22%) and freezes there. I can still edit the image but it won't save no matter how many hours I wait. I have lost so many good photos and its getting frustrating. The only way out of that situation is to force close photoshop, after whichi I won't be able to open it. Thus need to restart. After restart when I open the photoshop I can't open that image anymore as its says the file is broken.

What should I do?

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Chuck Uebele

Community Expert

A new PS update is out. See if that helps.

https://community.adobe.com/t5/Photoshop/Photoshop-20-0-7-is-now-available/td-p/10687924

lllluki

Participating Frequently

same problem here. when opening a psd file and saving it again, photoshop crashes and the file gets corrupt. very frustrating! the only solution for me is going back to an older version of photoshop and stick with this until there's a fix for this..