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Nina5CAF
Participating Frequently
November 12, 2021
Answered

Photoshop scratch disk are full. What to do?

  • November 12, 2021
  • 2 replies
  • 1368 views

Hi there, I'm trying to create a big size image like 80cm x 2m or smaller and what is happing...Can you help me to clean my scratch disk?

 

This topic has been closed for replies.
Correct answer Ranjisha Sengupta

Hi there,

We're sorry about the scratch disk full error.
Can you help me with your system specification and Photoshop version that you are on?

Please check this article for troubleshooting this error and let us know if that helps.
https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

Also, check this community thread which will help you to get the issue resolved.
https://community.adobe.com/t5/photoshop-ecosystem-discussions/what-is-scratch-disk-how-to-prevent-scratch-disk-errors-in-photoshop/td-p/12519445


Let us know how it goes.

Thanks,
Ranjisha

2 replies

PECourtejoie
Community Expert
Community Expert
November 12, 2021

Hello, in which resolution and bit depth are you trying to create the file? Are you trying to do a poster? a banner?

Nina5CAF
Nina5CAFAuthor
Participating Frequently
November 12, 2021

Hi, I have tried 150 and 300 resolution and it's the same. At first I have created a A3 poster then I wanted to resized it for the roll up banner 80cm x 2 meters. 

Ranjisha Sengupta
Ranjisha SenguptaCorrect answer
Legend
November 12, 2021

Hi there,

We're sorry about the scratch disk full error.
Can you help me with your system specification and Photoshop version that you are on?

Please check this article for troubleshooting this error and let us know if that helps.
https://helpx.adobe.com/photoshop/kb/troubleshoot-scratch-disk-is-full.html

Also, check this community thread which will help you to get the issue resolved.
https://community.adobe.com/t5/photoshop-ecosystem-discussions/what-is-scratch-disk-how-to-prevent-scratch-disk-errors-in-photoshop/td-p/12519445


Let us know how it goes.

Thanks,
Ranjisha