Photoshop – Slow Startup / Application Latency

Question

For some time now, probably since installing one of the latest versions of Photoshop, the app has been slow to start. The mouse cursor moves on the screen, but I have difficulty clicking on the different menus.

Going to Edit > Performance, I can see that the application is using the dedicated graphics card (RTX 4060 with the latest NVIDIA driver 555.97) and not the integrated one.

Without changing any of these performance settings, when I click OK, there’s still a few seconds of latency before the application starts working normally again.

Anyone has encountered the same kind of issue ? It's very frustrating to do it when starting the app.

D Fosse · Accepted Answer

Disable the integrated GPU.

Conflicting dual GPUs is a well known potential problem. Photoshop uses the GPU in the processing pipeline, but there is no way for Photoshop to control which GPU is used. That is entirely at the mercy of how the laptop manufacturer has configured the operating system and the two GPU drivers. You can't send data to one GPU and get a result from the other.

This is a Camera Raw troubleshooting guide, but it describes how to disable the integrated GPU:

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

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