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Participant
July 30, 2025
Beantwortet

Photoshop stuck at "initializing HTML" dialog

  • July 30, 2025
  • 1 Antwort
  • 176 Ansichten

Hi, I just updated Photoshop to the newest version, and my computer and graphics card is also updated, but my Photoshop can't open. Can anyone help me? I also resetting Photoshop preferences.

1 Antwort

Ged_Traynor
Community Expert
Community Expert
July 30, 2025

@default3nipfc5necxc try uninstalling from the CC app and make sure to select remove preferences, then reinstall to see if it helps

Participant
July 31, 2025

Hi, I tried it and still its not working ;(

 

Ged_Traynor
Community Expert
Community Expert
July 31, 2025