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jayr61342163
Inspiring
November 26, 2016
Answered

Photoshop Tools (Image Processor) disappeared from Bridge 2017

  • November 26, 2016
  • 5 replies
  • 9201 views

I installed PS 2017 and Bridge 2017.  Image Processor (and the whole Photoshop tab in Tools) did not appear in Bridge.  Reinstalled PS 2017.  No luck.  Reinstalled Bridge 2017.  Image Processor came back.  BUT THE NEXT DAY when I turned on computer, the Photoshop tab in Tools had again disappeared.  I followed the video instructions and manually removed the preference files.  No luck.  I uninstalled and reinstalled Bridge.  No luck.  Did the same with Photoshop.  No luck.  Very frustrating.

After that I uninstalled, then reinstalled both in different orders and said "no don't keep my apps" (or whatever it say).  No luck. More time wasted.

    This topic has been closed for replies.
    Correct answer jayr61342163

    I am surprised that there is no fix for this.  It's a program that should have all the parts, and a re-install without using any of my saved stuff shouldn't require some magic wand - but guess I'm wrong on that.  It was such a nice Tool to have - just another thing lost in 2016. 


    Did another re-install, and problem was solved this time, and fix even persisted when boot computer.  Fingers crossed. 

    5 replies

    cattoni
    cattoni
    Participant
    July 24, 2019

    I solved the problem with a reset config. Ctrl+Alt+Shift and click to open Bridge. Select all resets in the window Reset settings.

    E
    elrik007
    Participant
    May 7, 2019

    Install a previous version of Adobe Bridge. After a lot of tring other recipe, it's work for me!

    R
    Ruslan Vasylev
    Participant
    March 11, 2018

    I just had the same problem happen to me. (No Photoshop menu in Tools).

    What I did was opened up Creative Cloud App, which showed me that there are updates for both Photoshop CC and Bridge CC.

    Firstly, I updated Photoshop, then I updated Bridge.

    When starting Bridge the system asked me whether I wanted to import my Prefs, which I did.

    Tools>Photoshop are back!

    I hope this helps some people.

    Note:

    The first time when starting Bridge I said No to Importing Preferences, just to see whether the issue was with my preferences, Photoshop was present in my Tools menu. So I Force-Killed Bridge through the Task Manager and re-started it again, but this time said Yes to import. *Both times Photoshop was present in the Tools menu. So whether you choose to import or not, everything will be fine.

    Best,

    Ruslan Vasylev

    B
    BrunoSouth
    Known Participant
    February 4, 2018

    Same here, no tools>photoshop in my bridge.

    All apps updated.

    jbm007
    Community Expert
    jbm007Community Expert
    Community Expert
    February 4, 2018

    Did you try clearing your preferences?

    mytaxsite
    mytaxsite
    Inspiring
    November 26, 2016

    Do you get anything like in this picture:

    Could you post a screenshot of what exactly are you getting when you launch Bridge 2017.

      J
      jayr61342163Author
      Inspiring
      November 26, 2016

      Your picture shows what I used to get.

      This is what I now get:

        mytaxsite
        mytaxsite
        Inspiring
        November 26, 2016

        OK try this:

        Right-Click on one of the images and Select Open With.  See this picture:

        If you see Photoshop listed then click on it and see if it works.

        This is to check whether Photoshop is correctly registered on your computer.  By uninstalling several times, you have made your machine unstable and so the only way to rectify this is to use Adobe Cleaner to remove everything before reinstalling again.

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