Photoshop trava ao abrir png ou jpg

Hey Cory, apparently it has fixed! thank you so much for your help, i could never figure it out by myself 🙂 

Best regards!

Hi Cory, here it is:

Versão Adobe Photoshop: 23.3.2 20220503.r.458 d8a9c44 x64
Número de lançamentos: 381
Sistema Operacional: Windows 10 64-bits
Versão: 10 10.0.19044.1706
Arquitetura do sistema: Intel Família CPU:6, Modelo:14, Etapa:10 cp, MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1 e SSE4.2, AVX, AVX2, HyperThreading
Contagem de processadores físicos: 4
Contagem de processadores lógicos: 8
Velocidade do processador: 2400 MHz
Memória interna: 8020 MB
Memória livre: 5125 MB
Memória disponível para Photoshop: 5392 MB
Memória usada pelo Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1076
ACP.local Status:
- SDK Version: 2.4.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.10.2.1
- Min Core Sync Required: 4.3.66.0
Cliente de edição ao vivo versão SDK: 3.90.3
Tela de lona: Ativado.
Camadas do alias: Desativado.
Paleta modificadora: Ativado.
Highbeam: Desativado.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Tamanho de ladrilhos de cache: 1024K
Níveis do cache de imagem: 4
Visualização da fonte: Média
Versão HarfBuzz: 2.8.1
TextEngine: mecanismo de texto unificado
======= GPU
API nativo estável: Verdadeiro
API OpenGL estável: Verdadeiro
API OpenCL estável: Verdadeiro
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1650
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 4,154 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Vídeo: 1
Limites do monitor: parte superior= 0, esquerda= 0, parte inferior= 1080, direita= 1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[2 ms]
Start RunAllAPIs

[2 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=571802966 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

[3098 ms]
Start sniffer 2022-05-25 00:34:58
# Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=571802966 -comment=Photoshop Version: Adobe Photoshop 23.3.2 20220503.r.458 d8a9c44 x64

{204 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650 index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,154 MB
VRAM: 4,154 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,204 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_4793842ae20151f0\nvldumdx.dll
Driver date: 2022-02-01 000000.000000-000
Driver age: 3 months
Driver version: 30.0.15.1169
Supports UMA: UNSUPPORTED
D3D-ID: 8081

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,338 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,204 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igd10iumd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igd12umd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_4de65d949492707a\igdumdim64.dll
Driver date: 2021-06-01 000000.000000-000
Driver age: 11 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 16027
End platform native
{736 ms}

{736 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,536, 864)
Dimensions: (1,536 864)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 1650/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 1650/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 4,154 MB
VRAM: 4,154 MB
Dedicated System RAM: 0 MB
Shared System RAM: 4,204 MB
API version: 2.1 (2.1.2 NVIDIA 511.69)
Device version: 2.1 (2.1.2 NVIDIA 511.69)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_4793842ae20151f0\nvldumdx.dll
Driver date: 2022-02-01 000000.000000-000
Driver age: 3 months
Driver version: 30.0.15.1169
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{1196 ms}

{1196 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce GTX 1650
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 4,294 MB
VRAM: 4,294 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 110 GB / s
Compute score: 1,312.18
Device name string: NVIDIA GeForce GTX 1650
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,363 MB
VRAM: 3,363 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 13 GB / s
Compute score: 133.321
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2925 ms}

Exit code kExitNormal
End sniffer 2022-05-25 00:35:01
[kStatusNormal, kExitNormal]

[3103 ms]
Finish RunAllAPIs

[6350 ms]
Start GetSnifferResult

[6351 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
Tipo de licença: Assinatura
Número de série: 90960142892490833278
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Pasta do aplicativo: C:\Program Files\Adobe\Adobe Photoshop 2022\
Demarcador de arquivo temporário: C:\Users\Raiane\AppData\Local\Temp\
O rascunho do Photoshop tem E/S assíncrona ativado
Volume de trabalho(s):
Inicialização, 476,1G, 187,4G livre
Pasta de plug-ins necessários: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Pasta de plug-ins principais: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Componentes instalados:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e
AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d
AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e
AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e
Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d
BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.3
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.3
PSViews.dll Adobe Photoshop 2022 23.3
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.3035f41 79.3035f41
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Plataforma de extensibilidade unificada uxp-6.0.2-release
UPIC 2.4.1

Plug-ins necessários:

Afresco 23.3 - do arquivo “Filter Gallery.8bf”
Aquarela 23.3 - do arquivo “Filter Gallery.8bf”
Arestas Acentuadas 23.3 - do arquivo “Filter Gallery.8bf”
Arestas Brilhantes 23.3 - do arquivo “Filter Gallery.8bf”
Arestas Posterizadas 23.3 - do arquivo “Filter Gallery.8bf”
Arestas Rasgadas 23.3 - do arquivo “Filter Gallery.8bf”
Assimetria 23.3 - do arquivo “statistics.8ba”
Baixo-Relevo 23.3 - do arquivo “Filter Gallery.8bf”
Bastão de Borrar 23.3 - do arquivo “Filter Gallery.8bf”
Bico de Pena 23.3 - do arquivo “Filter Gallery.8bf”
BMP 23.3 - do arquivo “Standard MultiPlugin.8bf”
Bordado 23.3 - do arquivo “Filter Gallery.8bf”
Brilho Difuso 23.3 - do arquivo “Filter Gallery.8bf”
Camera Raw 14.3 - do arquivo “Camera Raw.8bi”
Carvão 23.3 - do arquivo “Filter Gallery.8bf”
Centro da Medida 23.3 - do arquivo “MeasurementCore.8me”
Cineon 23.3 - do arquivo “Cineon.8bi”
Cisalhamento 23.3 - do arquivo “Standard MultiPlugin.8bf”
Coordenadas Polares 23.3 - do arquivo “Standard MultiPlugin.8bf”
Cores NTSC 23.3 - do arquivo “NTSC Colors.8bf”
Correção de Lente 23.3 - do arquivo “Lens Correction.8bf”
Cortar e corrigir fotos 23.3 - do arquivo “CropPhotosAuto.8li”
Craquelé 23.3 - do arquivo “Filter Gallery.8bf”
Crayon Conté 23.3 - do arquivo “Filter Gallery.8bf”
Cristalizar 23.3 - do arquivo “Standard MultiPlugin.8bf”
Cromo 23.3 - do arquivo “Filter Gallery.8bf”
Curtose 23.3 - do arquivo “statistics.8ba”
Demarcadores para o Illustrator 23.3 - do arquivo “Standard MultiPlugin.8bf”
Desentrelaçamento 23.3 - do arquivo “Standard MultiPlugin.8bf”
Desfoque de Lente 23.3 - do arquivo “Lens Blur.8bf”
Desfoque Inteligente 23.3 - do arquivo “Standard MultiPlugin.8bf”
Desfoque Radial 23.3 - do arquivo “Standard MultiPlugin.8bf”
Desvio Padrão 23.3 - do arquivo “statistics.8ba”
Dicom 23.3 - do arquivo “Dicom.8bi”
Dissolver 23.3 - do arquivo “Liquify.8bf”
Entropia 23.3 - do arquivo “statistics.8ba”
Esferização 23.3 - do arquivo “Standard MultiPlugin.8bf”
Espátula 23.3 - do arquivo “Filter Gallery.8bf”
Esponja 23.3 - do arquivo “Filter Gallery.8bf”
Estampa 23.3 - do arquivo “Filter Gallery.8bf”
Exportar as tabelas de pesquisa de cores 23.3 - do arquivo “Export3DLUT.8be”
Extrusão 23.3 - do arquivo “Standard MultiPlugin.8bf”
Fibras 23.3 - do arquivo “Standard MultiPlugin.8bf”
Filtro Camera Raw 14.3 - do arquivo “Camera Raw.8bi”
Filtro Cortar e Corrigir Fotos 23.3 - do arquivo “Standard MultiPlugin.8bf”
Filtro do Pacote de Figuras 23.3 - do arquivo “ChannelPort.8bf”
Formato IFF 23.3 - do arquivo “Standard MultiPlugin.8bf”
Foto Granulada 23.3 - do arquivo “Filter Gallery.8bf”
Fotocópia 23.3 - do arquivo “Filter Gallery.8bf”
Galeria de filtros 23.3 - do arquivo “Filter Gallery.8bf”
Gesso 23.3 - do arquivo “Filter Gallery.8bf”
Giz e Carvão 23.3 - do arquivo “Filter Gallery.8bf”
Grande angular adaptável 23.3 - do arquivo “Adaptive Wide Angle.8bf”
Granulado 23.3 - do arquivo “Filter Gallery.8bf”
Hachura 23.3 - do arquivo “Filter Gallery.8bf”
Halide Bottlenecks 23.3 - do arquivo “HalideBottlenecks.8bx”
HDRMergeUI 23.3 - do arquivo “HDRMergeUI.8bf”
HSB/HSL 23.3 - do arquivo “Standard MultiPlugin.8bf”
IGES 23.3 - do arquivo “U3D.8bi”
Intervalo 23.3 - do arquivo “statistics.8ba”
JPEG 2000 23.3 - do arquivo “JPEG2000.8bi”
Ladrilhos 23.3 - do arquivo “Standard MultiPlugin.8bf”
Ladrilhos do Mosaico 23.3 - do arquivo “Filter Gallery.8bf”
Lápis de Cor 23.3 - do arquivo “Filter Gallery.8bf”
Marola 23.3 - do arquivo “Filter Gallery.8bf”
Material Filter NO VERSION - do arquivo “MaterialFilter.8bf”
Matlab Operation 23.3 - do arquivo “ChannelPort.8bf”
Matriz de Meio-Tom 23.3 - do arquivo “Filter Gallery.8bf”
Máximo 23.3 - do arquivo “statistics.8ba”
Média 23.3 - do arquivo “Average.8bf”
Mediana 23.3 - do arquivo “statistics.8ba”
Meia-Tinta 23.3 - do arquivo “Standard MultiPlugin.8bf”
Meio-Tom em Cores 23.3 - do arquivo “Standard MultiPlugin.8bf”
Mesclagem 23.3 - do arquivo “Standard MultiPlugin.8bf”
Mínimo 23.3 - do arquivo “statistics.8ba”
Néon 23.3 - do arquivo “Filter Gallery.8bf”
Nuvens 23.3 - do arquivo “Clouds.8bf”
Nuvens por Diferença 23.3 - do arquivo “Clouds.8bf”
Ondas 23.3 - do arquivo “Standard MultiPlugin.8bf”
Ondulação 23.3 - do arquivo “Standard MultiPlugin.8bf”
OpenEXR 23.3 - do arquivo “Standard MultiPlugin.8bf”
Papel de Carta 23.3 - do arquivo “Filter Gallery.8bf”
Papel Molhado 23.3 - do arquivo “Filter Gallery.8bf”
Pastéis Ásperos 23.3 - do arquivo “Filter Gallery.8bf”
PCX 23.3 - do arquivo “PCX.8bi”
Pincel a Seco 23.3 - do arquivo “Filter Gallery.8bf”
Pixar 23.3 - do arquivo “Pixar.8bi”
Plastificação 23.3 - do arquivo “Filter Gallery.8bf”
Pontilhar 23.3 - do arquivo “Standard MultiPlugin.8bf”
Ponto de Fuga 23.3 - do arquivo “VanishingPoint.8bf”
Portable Bit Map 23.3 - do arquivo “PBM.8bi”
PRC 23.3 - do arquivo “U3D.8bi”
Radiance 23.3 - do arquivo “Radiance.8bi”
Rastro da Tinta 23.3 - do arquivo “Filter Gallery.8bf”
Recorte de Arestas 23.3 - do arquivo “Filter Gallery.8bf”
Redemoinho 23.3 - do arquivo “Standard MultiPlugin.8bf”
Reflexo de Flash 23.3 - do arquivo “Standard MultiPlugin.8bf”
Renderizar a grade de pesquisa de cores 23.3 - do arquivo “Export3DLUT.8be”
Respingo 23.3 - do arquivo “Filter Gallery.8bf”
Reticulação 23.3 - do arquivo “Filter Gallery.8bf”
Rotinas FastCore 23.3 - do arquivo “FastCore.8bx”
Rotinas MMXCore 23.3 - do arquivo “MMXCore.8bx”
Salvar para Web 23.3 - do arquivo “Save for Web.8be”
Solarização 23.3 - do arquivo “Solarize.8bf”
Somatória 23.3 - do arquivo “statistics.8ba”
Substance Suite NO VERSION - do arquivo “MaterialSuite.8li”
Sucção 23.3 - do arquivo “Standard MultiPlugin.8bf”
Sumi-e 23.3 - do arquivo “Filter Gallery.8bf”
Suporte a Multiprocessamento 23.3 - do arquivo “MultiProcessor Support.8bx”
Suporte para Scripts 23.3 - do arquivo “ScriptingSupport.8li”
Suporte WIA 23.3 - do arquivo “WIASupport.8li”
Targa 23.3 - do arquivo “Standard MultiPlugin.8bf”
Texturizador 23.3 - do arquivo “Filter Gallery.8bf”
Tinta-Base 23.3 - do arquivo “Filter Gallery.8bf”
Toques de Tinta 23.3 - do arquivo “Filter Gallery.8bf”
Traçado Angular 23.3 - do arquivo “Filter Gallery.8bf”
Traçado Borrifado 23.3 - do arquivo “Filter Gallery.8bf”
Traçado Escuro 23.3 - do arquivo “Filter Gallery.8bf”
U3D 23.3 - do arquivo “U3D.8bi”
Valor médio 23.3 - do arquivo “statistics.8ba”
Variância 23.3 - do arquivo “statistics.8ba”
Vento 23.3 - do arquivo “Standard MultiPlugin.8bf”
Vidro 23.3 - do arquivo “Filter Gallery.8bf”
Vitral 23.3 - do arquivo “Filter Gallery.8bf”
WBMP 23.3 - do arquivo “WBMP.8bi”
Ziguezague 23.3 - do arquivo “Standard MultiPlugin.8bf”

Plug-ins opcionais e de terceiros: NENHUM

Plug-ins duplicados e desativados: NENHUM

Plug-ins com falha no carregamento: NENHUM

Plataforma de extensibilidade unificada - Extensões:

Home Screen (carregado) 5.9.0.51 - do arquivo "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.9.0\"
CDO: 1.116.2
CmdN: 1.11.1
CDP: 1.141.1
Projects: 1.3.7
Carregado em: 244 ms - impacto no momento de inicialização: 104 ms
ccx-timeline (Preparado) 2.6.41.0 - do arquivo "Pasta necessária"
CCX Commenting UXP Webview (carregado) 22.7.0.0 - do arquivo "Pasta necessária"
Carregado em: 11817 ms - impacto no momento de inicialização: 0 ms
CCX Sharesheet UXP (Preparado) 21.4.0.0 - do arquivo "Pasta necessária"
Photoshop Cloud Value Dialog (carregado) 1.0.1.0 - do arquivo "Pasta necessária"
Carregado em: 257 ms - impacto no momento de inicialização: 0 ms
CC Libraries Panel (Preparado) 3.19.218.0 - do arquivo "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"
CAPTURE: 2.0.26 STOCK: 2.0.40
Neural Filters (Preparado) 1.12.1.31 - do arquivo "Pasta necessária"
Photoshop UXP Export-As (Preparado) 5.8.4.0 - do arquivo "Pasta necessária"
Photoshop In App Messaging (carregado) 2.7.0.0 - do arquivo "Pasta necessária"
Carregado em: 11818 ms - impacto no momento de inicialização: 0 ms
Photoshop Selection Feedback (Preparado) 0.5.0.0 - do arquivo "Pasta necessária"
Plugins Panel (Preparado) 1.4.3.0 - do arquivo "Pasta necessária"
IC popup message (carregado) 1.0.0.0
Carregado em: 9553 ms - impacto no momento de inicialização: 0 ms
Discover Panel (carregado) 2.5.0.28 - do arquivo "Pasta necessária"
Carregado em: 11829 ms - impacto no momento de inicialização: 0 ms

Extensões:

Bibliotecas 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Exportar como 4.8.15 - do arquivo “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - do arquivo “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.html”

Dispositivos TWAIN instalados: NENHUM

Hi @RAIANE24586983hbck sorry to hear this.

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation. 
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

Thank you,