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January 20, 2024
Question

Photoshop unusable

  • January 20, 2024
  • 0 replies
  • 104 views

Good evening, Looking for some help with PS.

 

I am having several issue which I shall list. I should state that I have reinstalled photoshop and my Wacom drivers. I have also spent the morning with Adobe customer server adjusting things with remote desktop without any luck. These issues are random, restating PS helps temporarily but then they return. My keyboard mouse and tablet only have issue in PS. Any help with these issues would be appreciated as Photoshop is becoming unusable. Thanks.

 

  1. When selecting transformation (ctrl T) it is freezing and I am unable scale, move an anchor or the reference point. I went to preferences, switched to legacy mode but the problem still persists.
  2. Select brush tool, left click with the mouse or tab the pen to use the brush and it paints crazy zigzag lines all over the canvas.
  3. Keyboard and mouse keep dropping out, keyboard short cuts randomly stop working. My pen also stops working but when I left click the mouse it works again.
  4. This one happens less but rapidly zooming all the way in and out.
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