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Participant
April 16, 2024
Question

Photoshop V 25.6 keeps crashing while photo editing

  • April 16, 2024
  • 2 replies
  • 222 views

Everytime I begin editing a photo (using pen tool seems to trigger it but it also happens randomly) the program crashes without warning. The report window comes up and it doesn't react when I hit send as well. I'm working on an 2021 iMac, everything us updated (Sonoma 14.4.1). Tried uninstalling and reinstalling PSD, same issue. Any idea what the problem could be? Help! Deadlines!

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2 replies

Derek Cross
Community Expert
Community Expert
April 17, 2024

How much RAM and spare hard disk capacity do you have on your system?

Ged_Traynor
Community Expert
Community Expert
April 17, 2024

@Rachel50BB try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html