Photoshop v 26.6.1 Hangs Up

Forum|Forum|10 months ago
May 10, 2025
7 replies
983 views

Using Photoshop v 26.6.1 with Camera RAW v 17.3.1 I encounter frequent hangups. This requires me to exit and reopen Photoshop. Most of the time my work is not recovered. Most of the time, but, not all, the problem occurs in Camera RAW using masks with Sony ARW 42 MB files. My PC has Windows 11 Pro, an Nvidia RTX 5070 TI graphics card, an AMD Ryzen 9 9950X and 64 GB of RAM.

It appears to be a bug. If there is a solution, however, I would appreciate it.

Windows

Correct answer MrWinnieThePooh

I can confirm, with certainty, my provisional diagnosis. On my Windows 11 Pro PC with a 5070 Ti graphics card, NVidia Studio Driver 32.0.15.7602 causes random freezes of the Photoshop UI, whereas the previous driver 32.0.15.7283 works fine.

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MrWinnieThePoohCorrect answer

Inspiring

I can confirm, with certainty, my provisional diagnosis. On my Windows 11 Pro PC with a 5070 Ti graphics card, NVidia Studio Driver 32.0.15.7602 causes random freezes of the Photoshop UI, whereas the previous driver 32.0.15.7283 works fine.

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paulb60682660Author

Participating Frequently

I am glad it's working for you. My Nvidia driver version is 576.52. I cannot find yours. The hangup still persists. Do you have any further advice?

Ged_Traynor

Community Expert

@paulb60682660 you can download previous driver versions from the Nvidia site, just select the GPU you have and click on view more versions

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MrWinnieThePooh

Inspiring

Another day with no problems with NVIDIA Driver 32.0.15.7283. I am becoming increasingly convinced that NVIDIA Driver 32.0.15.7602 doesn't work reliably with Photoshop.

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MrWinnieThePooh

Inspiring

I have now rolled back NVIDIA graphics driver 32.0.15.7602 to my previous installed version 32.0.15.7283. Since doing so I have had no further instances of Photoshop freezing. However, given the sporadic nature of the problem I cannot yet say with confidence that the problem is caused by 32.0.15.7602. I think it will be another few days before I am confident of this provisional diagnosis (or have disproved it).

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MrWinnieThePooh

Inspiring

For the record, I am using Photoshop Beta 26.8.0.3072 with NVidia RTX 5070Ti device driver 32.0.15.7602 on Windows 11 Pro. It would be good to establish whether this is a Photoshop problem or a device driver problem. It would be helpful if anybody who has seen these symptoms mentions the specific Photoshop and GPU configurations, so that some pattern can be established.

Note that, in my case, I am seeing a sudden and complete freeze of the Photoshop UI - it is totally unresponse to keyboard or mouse operations and I need to forcibly kill it through Windows Task Manager. On some occasions I am even unable to kill the Photoshop process and I need to sign out / sign in to Windows. This makes me think that it may be a device driver issue rather than a Photoshop issue.

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MrWinnieThePooh

Inspiring

Similar problem with Photoshop Beta and 5070Ti GPU on Windows. Photoshop occasionally freezes and I have to kill it with Task Manager. I think the problem may have started after I updated the device driver for the graphics card. I am going to try rolling back the device driver.

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paulb60682660Author

Participating Frequently

I had a different hang up in Camera Raw Masks. The cursor was normal, but the entire Camera Raw was un respeonsive. I Had to use "End Task" in Windows "task manager" to quite Phtoshop. When I reopened Photoshop, I found no receord of the file being used. Obviously, there was no "Recovered" file.