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Participant
November 27, 2024
Question

Photoshop V26.1 JPEG permissions issue

  • November 27, 2024
  • 1 reply
  • 123 views

There seems to be some sort of permissions issue with saving Jpg files.  Once you save a jpg, you can not overwrite the previouse version.  It will also not let you move the file into another folder.  If there is a fix for this please let us know.

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1 reply

Sameer K
Community Manager
Community Manager
November 27, 2024

Hey, @Shawn388296411n74. Welcome to the Photoshop Community. I'll need more info to help you figure this out. I've checked the account you've used for Community & you have a team/enterprise subscription. 

Please share the system info from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here. 

 

Where are the JPEGs stored: internal, external, or a network drive? Has this started to happen since a recent update for Photoshop? Is your machine managed by a centralized IT team? 

 

If the location for the original files & the save destination is on a network drive, the scope of troubleshooting becomes limited. You'll have to check in with the IT team to troubleshoot user permissions. Head here to learn more: https://adobe.ly/4gaodyd

Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)