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Q
qweqeq24627797qmke
Participant
May 27, 2022
Question

Photoshop was unable to communicate with creative cloud desktop PLS HELP!

  • May 27, 2022
  • 1 reply
  • 30409 views

could not complete your request because photoshop was unable to communicate with the creative cloud desktop

    1 reply

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 27, 2022

    Hi

    Try using this tool to uninstall the Creative Cloud app

    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    Then download and reinstall

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#download-links

     

      Q
      qweqeq24627797qmkeAuthor
      Participant
      May 27, 2022

      already tried reinstalling several times

       

        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        May 27, 2022

        See if any of this helps

        https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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