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qweqeq24627797qmke
Participant
May 27, 2022
Question

Photoshop was unable to communicate with creative cloud desktop PLS HELP!

could not complete your request because photoshop was unable to communicate with the creative cloud desktop

    6 replies

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    May 27, 2022

    Hi

    Try using this tool to uninstall the Creative Cloud app

    https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

    Then download and reinstall

    https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html#download-links

     

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      qweqeq24627797qmkeAuthor
      Participant
      May 27, 2022

      already tried reinstalling several times

       

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        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        May 27, 2022

        See if any of this helps

        https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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