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Known Participant
May 25, 2026
Question

Photoshop will not launch

  • May 25, 2026
  • 1 reply
  • 14 views

Here is my environment:
Apple Intel iMac; Tahoe 26.5     Adobe Photoshop 2026 

Not sure when I last used Photoshop but it used to work fine. Today it will not run. I tried launching it directly from Finder and also tried launching it from Lightroom Classic. When I try to launch, nothing happens. I might see a splash screen for 1 or 2 seconds and then nothing. Tried rebooting and tried running in Safe mode; no joy. Lightroom seems to be running fine but not Photoshop.

I realize this sounds like an Adobe question and I will pursue that, if I can find an Adobe support site. They sure as heck do not have a support phone number, that I can find.

Does anyone have any suggestions?
Thank you.
Hector

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    May 26, 2026

    Try resetting the tools and/or preferences.

    To restore preferences quickly using a keyboard shortcut:

    Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

     

    Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

     

    https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences