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Participant
March 12, 2021
Question

Photoshop will not open.

  • March 12, 2021
  • 1 reply
  • 140 views

My Photoshop and sometimes Illustrator just won't open. The icon bounces in my bar but never opens, I have to restart my computer or uninstall and install the software again. This has been going on for a while and it is really frustrating. 

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
March 12, 2021

What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

If that doesn not help please read this (in particular the section titled "Supply pertinent information for more timely and effective answers”):

https://community.adobe.com/t5/using-the-community/community-how-to-guide-tips-amp-best-practices/td-p/11601738?page=1