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Person P. Person
Participant
March 30, 2023
Answered

Photoshop Won't Launch. 205 Error. Have tried everything.

  • March 30, 2023
  • 8 replies
  • 1751 views

Photoshop CC 2023 (24.3)

It won't open; I get the following box: 

 

 

 

I have reinstalled it twice. Logged out of Creative Cloud and logged back in. Restarted. Used a different network. The other apps in Adobe suite work fine. Please help. Driving me crazy. 

    This topic has been closed for replies.

    8 replies

    L
    Adobe Employee
    Lxsmarydiaz
    Adobe Employee
    April 7, 2023

    First, close all Adobe apps, sign out of your Creative Cloud. Please go to https://account.adobe.com/activated-devices and deactivate devices and all active sessions, then restart your computer and sign in again through Creative Cloud.

    Temporarily disable your antivirus and firewall software

    https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error205

    STEP 1 Close all applications

    STEP 2 Open only the Creative Cloud desktop app and log out by clicking on the little circle at the top on the right

    STEP 3 login again

    STEP 4 test the program

    If this doesn't help, please log out on Creative Cloud desktop and follow the 2nd and 3rd step of this website and then log in again.

     https://helpx.adobe.com/es/download-install/kb/adobe-license-issues-keychain-credential-mgr.html#EliminarcertificadosdeAdobeUseryAdobeApp 

    Ged_Traynor
    Community Expert
    Ged_TraynorCommunity Expert
    Community Expert
    April 7, 2023

    @Lxsmarydiaz the issue has already been resolved

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      March 30, 2023

      Moved from Bugs to Discussions

       

      Jane

      P
      Person P. PersonAuthor
      Participant
      March 30, 2023

      Then you should get paid! Adobe gets off so much free labor here......

      Thanks again! 

        Ged_Traynor
        Community Expert
        Ged_TraynorCommunity Expert
        Community Expert
        March 30, 2023

        @Person P. Person you're welcome, but I don't actually work for Adobe, I just volunteer my time to help people like you 😁

        PapelMac
        PapelMac
        Participant
        April 7, 2023

        THANK YOU!  This just saved me as well!!!!!

        P
        Person P. PersonAuthor
        Participant
        March 30, 2023

        Heck yeah, that worked! Thank you very much, @Ged_Traynor. You deserve a raise. 

          Ged_Traynor
          Community Expert
          Ged_TraynorCommunity ExpertCorrect answer
          Community Expert
          March 30, 2023

          @Person P. Person try this link https://helpx.adobe.com/ie/download-install/kb/fix-licensing-error-205.html

            G
            Gammy Nieves
            Participant
            April 28, 2023

            Thanks, this one work!! Deleting all the Adobe App info on the Keychain. 

            P
            Person P. PersonAuthor
            Participant
            March 30, 2023

            Thank you, @Ged_Traynor . But that did not work. Any other suggestions? 

            Ged_Traynor
            Community Expert
            Ged_TraynorCommunity Expert
            Community Expert
            March 30, 2023

            @Person P. Person try manually resetting your Photoshop preferences
            https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually

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