Photoshop won't open a photo through Bridge

Forum|Forum|1 month ago
May 12, 2026
2 replies
92 views

I select my photos in Bridge and open them one at a time to edit them in Photoshop. I can open a few images by double-clicking on them in Bridge, and then suddenly Photoshop doesn’t react anymore when I want to open them. The only thing that helps is forcing Photoshop to stop (because when it happens, I can’t close photoshop the normal way anymore for some reason) and restart it. It gets quite frustrating when I have to do it every four or five photos.

Odwazny

Known Participant

I'm having the same error; when I click on an image in Bridge, sometimes it opens in Photoshop, but sometimes it doesn't.
It happened after updating to the latest version of Photoshop, 27.7.0.

Srishti Bali

Community Manager

Hi @Odwazny, sorry to hear about this experience, I want to reconfirm if you tried the suggestions shared by @Sameer K? If not, do give it a try. Let us know if you still need assistance with this.

Thanks, Srishti Bali | Community & Engagement Strategist, Digital Imaging | Adobe

Sameer K

Community Manager

Hey, @Tineke___. Welcome to the Bridge Community. I'll need more info to help you figure this out. Please share a video of this behavior & the version info from Adobe Bridge in the top-left main menu > About Bridge & share the exact version of Bridge.

Also, as a quick test, try these two things:

1 - Ensure Bridge has the required Full Disk Access permissions on macOS:
https://adobe.ly/3P0EVrX

2 - Reinstall Bridge & Photoshop via the Creative Cloud desktop app.

Thanks!
Sameer K

Odwazny

Known Participant

Hey, @Tineke___. Welcome to the Bridge Community. I'll need more info to help you figure this out. Please share a video of this behavior & the version info from Adobe Bridge in the top-left main menu > About Bridge & share the exact version of Bridge.

Also, as a quick test, try these two things:

1 - Ensure Bridge has the required Full Disk Access permissions on macOS:
https://adobe.ly/3P0EVrX

2 - Reinstall Bridge & Photoshop via the Creative Cloud desktop app.

Thanks!
Sameer K

I've attached a video of the error above.
Photoshop Version 27.7.0
Bridge Version 16.0.2.23

Sameer K

Community Manager

Hey, @Odwazny. Thanks for adding the video. Please check if the issue exists when you work through a folder that does not sync to the cloud, and is stored locally:

Thanks!
Sameer K

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