Photoshop won’t open on IPad Pro

Forum|Forum|4 years ago
April 10, 2021
5 replies
2615 views

I have loaded Photoshop onto my IPad Pro 2020. When I click on the app button I get the wheel as if it's loading and then after 5 seconds it crashes. I have deleted and reinstalled many times and still won't open. When I do reinstall I do get the Adobe login page which I do and then after filling in my details it crashes again. It doesn't crash when I downloaded Illustrator and signed in so only does this with Photoshop.

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Michael J. Hoffman

Community Expert

Please see the post from Adobe (May 12 2021) in this thread - if your iPad is set to a region other than US, you may experience crashes. Adobe is aware of the problem and working on a solution.

jonobajaj

Participating Frequently

oh really you are working on a solution? Well it still doesn't work and it has been three years!!

D

defaultknzw5mx4rr98

Participant

I'm having the same issue. Downloaded it last week and it just won't open. Sometimes I get a box appear saying sorry this has crashed fill in the below. Then is just crashes again.

D

DaveJCummings

Community Expert

how much storage space do you have on your iPad? Sometimes if you don't have enough available space, some apps have a tendency to crash. Though its not an Adobe product, Procreate has a tendency to crash frequently when storage space starts to run out

StarlaLee

Participant

I hope I don't start having that problem too. Have you updated your iPad? I would check to see if you have an iOS update.

davescm

Community Expert

Hi , I've moved your post from the Photoshop forum to the Photoshop for mobile forum where you are more likely to get help with your issue.

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