Latest update Photoshop iPad keeps crashing on opening

Explorer ,
Nov 14, 2019

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After the latest update of Photoshop mobile (today November 14th) the app opens but crashes immediately after opening.

iPad pro, older version. iOS 13.1.3

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Crash or freeze, iPad

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1 Correct Answer

Adobe Employee , Nov 14, 2019
M Shaw Adobe Employee , Nov 14, 2019
Sorry to hear that we are crashing on launch. Can you try an uninstall and reinstall of the application? All your cloud docs you may have created will still be stored on the cloud. The only files you would need to worry about is if you saved something on your device into the Photoshop folder in Files.

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Adobe Employee ,
Nov 14, 2019

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Sorry to hear that we are crashing on launch. Can you try an uninstall and reinstall of the application? All your cloud docs you may have created will still be stored on the cloud. The only files you would need to worry about is if you saved something on your device into the Photoshop folder in Files.

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Murk-Foto AUTHOR LATEST
Explorer ,
Nov 14, 2019

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Thanks @M-Shaw, it worked! And indeed, as expected, the files are ok!
Thanks for this first version on the iPad! Hopefully Photoshop mobile will grow to a full alternative for the PC version, for photographers 😉

 

regards,

murk

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