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Photoshop won't recognize tablet pen pressure. Have tried everything. Help?

Forum|Forum|12 years ago
November 8, 2013
25 replies
286216 views

Photoshop suddenly stopped recognizing pen pressure from my tablet yetsterday.

I'm using a Wacom Bamboo Connect tablet on a Windows 8 computer with Photoshop CS6

I've tried:

1. uninstalling the drivers

2. checking wintab files were gone from system32 and sysWOW64

3. restarting

4. reinstalling drivers

5. checking new wintab files are present

6. restarting

I updated photoshop (and repeated those 5 steps), reinstalling the drivers as an admin, reset the paintbrush tool, but no matter what I do, when I go to the Shape Dynamics option in Photoshop, I get the triangle with the exclamation point telling me that I need a pressure sensitive tablet.

I've tried plugging the tablet in and then opening photoshop.

I've tried opening Photoshop and then plugging in the tablet.

I updated the drivers for all of the hardware on my computer.

I've tried the pressure sensitivity in two other (non Adobe) programs and it works there, so it doesn't seem like a problem with the tablet itself.

I've tried every solution I could find online but none of them seem to be working for me. Any advice?

Correct answer

I'd just like to point out to everyone if you're having trouble, just insert your tablet into a different USB slot. I literally just changed my Wacom from the back of my tower to the front of my tower and suddenly the warning on pen pressure vanishes and it works fine.

It could be a case of your computer and photoshop just not communicating very well.

Another win to SAI.

D

Davymaxwell3D

Participant

Yeah, I've done all of this, still broken af

Trevor.Dennis

Community Expert

Yeah, I've done all of this, still broken af

By @Davymaxwell3D

You need to start a new thread. Tell us:

Your Photoshop version?

Operating System and version?
What tablet you are using?
Which API? (Windows Ink, WinTab)

What exactly is happening, and what you have tried to fix it.

Mean while this help page on the Lazy Nezumi Pro site is the most complete guide that I know of.

https://lazynezumi.com/tabletSetup

Babis

Participant

SOLVED IT...
So i did all the things that everyone recommended, nothing worked, the triangle was still there.
So i fixed it by mistake, how?

Windows ink had a prompt to download a program called Whiteboard, and its just a drawing app.
I downloaded just for the sake of it. When i opened it to my XP-Pen screen, i was able to use the sensitivity, as normal.
As if my magic, i starded drawing on photoshop and it fixed itself!!!
-
So for some reason Ps does not recognise the pressure until another program does...
Allas, i hope it is going to be an easy solution for you too...

J

juddt6

Participant

The pen pressure with photoshop was working fine and it suddenly stopped! and it still works on other applications (illustrator and toonboom)
I tried all the comments and turned off the windows ink, uninstalled photoshop and the wacom app with all preferences and re-installed them still not working!
It was working fine a couple of days ago!
Also did that trick of the PSUserConfig.txt still not working!
Please help..

JJMack

Community Expert

Adobe broke Photoshop WinTab support is CC 2019 update 20.1 you can not use WinTab support with photoshop version 20.1 and newer like 21.2.2. Remove the PSUserConfig.txt from your Photoshop Preferences folder and check Use Window INK in your Wacom Preferences.

JJMack

moe.alh

Participant

Can't believe this worked!
it drove me crazy for days since it was working fine!
Thanks a lot!

M

monkeydom

Participant

i cant believe this worked i was struggling so hard with this thank you so much 🙂

[abuse removed by moderator]

R

Renan Luna

Participant

I dont use windows, so I dont have the INK thing. How to fix on MAC (10.14)?

johannesh15709688

Participant

My Huion 1060 wouldn't work with PS 2019 CC for me - even after trying all the tricks laid out by you guys here in this forum..

Nevertheless, the following page FINALLY SOLVED my problem!

A previous reply talked about this text file but didn't specify where to save it or what it's for - that's where the following link comes in

Take a look !

Tablet support for Photoshop on Windows 8

(if the link doesn't work in the future, I'll quickly lay out the procedure:)

1) create text file in notepad (or similar text editor)

2) type the following: "UseSystemStylus 0"

3) save it as a ".txt" file (plain text file) named "PSUserConfig.txt" into the folder:

"C:\Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2019\Adobe Photoshop CC 2019 Settings"

(either copy this link into the explorer and insert your username or go to the path manually, which will require you to enable to show "Hidden Items" in the explorer ("View" tab) to see the folder AppData.

Hope this helps