Photoshop won't stop crashing macOS Catalina 10.15

Forum|Forum|6 years ago
May 4, 2020
4 replies
3607 views

I can open files and all but as soon as I start simple tasks like resizing it just crashes, over and over again. I've tried a fresh install, resetting preferences, disabling Grahipcs processor, checking legacy compositing mode, changing monitor resolution, nothing works. It's making my work impossible! Please check error below, please help!!!!!

photoshop_error.zip

This topic has been closed for replies.

ldecook

Participating Frequently

It is now September -- has there been no resolution to the problem? Is it going to be necessary to uninstall Catalina?

Nancy OShea

Community Expert

Did you try resetting preferences?

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

How about reverting to the previous Photoshop version? I'm using 20.0x which is very stable on my Win system.

See this related discussion.

https://community.adobe.com/t5/photoshop/photoshop-2020-21-0-1-crashing-on-macos-catalina-10-15-1/td-p/10766020?page=1

Nancy O'Shea— Product User & Community Expert

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carllademouraAuthor

Known Participant

I think that reverting falls back in the same problem as reverting the OS. I pay for the Adobe software to work on my system and have checked basically all discussions before posting here, no luck at all, as well as trying all possible suggestions to fix it. It's just not acceptable that a company the size of Adobe can't help sorting this out.

josephb92629044

Participant

The same has been happening to me. 3-4 times a day. It was recommended I reinstall the system software. I did. Didn't help. Just installed the update (5/28/20). Didn't help. I have 2.7 TB of free space. Seems to not be able to run Photoshop and Final Cut together.... or either one alone, if files are medium-large.

Been using a Mac for 25 years. Stuff like this never happened in the Steve Jobs era. I've had more trouble in the last 5 years than the previous 20 combined. This is killing my ability to work.

Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Quad-Core Intel Core i7
Processor Speed: 3.5 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Hyper-Threading Technology: Enabled
Memory: 16 GB
Boot ROM Version: 143.0.0.0.0
SMC Version (system): 2.15f7
Serial Number (system): D25ML06MF8JC
Hardware UUID: D469B096-BBF0-53C7-88D1-EE08DA39D04B

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carllademouraAuthor

Known Participant

Yes, mine too. I can only think that it started since upgrading to Catalina... Tried everything suggested and still no solution. And no help from Adobe here so far...