Photoshop wont open

Okay, great, to hear. I'm so glad the cleaner tool worked along with skipping the plug-ins from loading. Was the troublesome plug-in one that you recently installed? Can you still use it or does it break Photoshop if you reinstall it? Thanks for coming back to let us know!

@Brian29492298s6yh, you're welcome and thanks for adding your system info. Did you make any other OS changes or updates before trying the latest Photoshop 25.1.0? I think your best bet is to use the Creative Cloud cleaning tool first, and then install the last version where it worked normally for you. You can also try chat support to see if they have some other recommendations to get Photoshop up and running on your Mac mini.

For chat support, make sure you are signed in with your Adobe ID.

— Look up your current plans here: https://account.adobe.com.

— Type AGENT in the chat box to bypass the automatic chatbot and be connected to a live person.

— Chat Link: https://helpx.adobe.com/contact.html?rghtup=autoOpen

Hi there. Thanks for the reply. This is the info:

Model Name: Mac mini
Model Identifier: Macmini9,1
Chip: Apple M1
Total Number of Cores: 8 (4 performance and 4 efficiency)
Memory: 16 GB
Storage: 512GB SSD
Free storage space: 200GB

Both versions of the app V. 24 and V.25 was working normally couple months ago. I was able to use the generative fill on both apps to.

Hi @Brian29492298s6yh, Can you confirm your system specs? Also, how much free storage space is left on the solid-state drive? Can you give us the key features, something like this:

Apple Mac mini (M1)

Apple M1 8-Core CPU

16GB Unified RAM | 512GB SSD
10-Core GPU | 16-Core Neural Engine

Note, this system uses an integrated graphics card, and Photoshop prefers a dedicated one. It could be the M1 mini isn't robust enough to run the newest version. You may need to use the Creative Cloud cleaner tool to remove all traces and then re-install an older version where you are stable.